Slot Ambassador

• Provide excellent service to both guests and staff, to build good customer relationships.
• Always look neat and professional and greet guests warmly.
• Make sure gaming machines are working properly and fix minor issues; refill slot tickets when needed.
• Place “out of order” signs on broken machines and report them to the technician or supervisor.
• Walk around assigned areas regularly and respond quickly to guest concerns or service calls.
• Help guests with machines, give directions, and share info about events and services.
• Clearly explain how games work, including payouts and jackpots.
• Help with machine payouts following department guidelines.
• Report any problems right away, such as safety issues, rude or drunk guests, or cheating.

Requirements

• At least College level
• Good personality & professional appearance.
• Experience in the Hospitality industry is an advantage
• Basic knowledge of gaming machines is desired.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Independent, responsible and self-motivated.