Logistics Coordinator

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

"Cigna is seeking a highly organized and detail-oriented Site Operations & Logistics Lead Analyst to support the Cigna Philippines (Cigna PH) site. This role is critical to ensuring a seamless, consistent, and positive experience for visiting U.S. leaders, executives, external partners, and internal stakeholders. The position manages end-to-end logistics for site visits, executive calendars, transportation programs, and large-scale site events, while partnering closely with Operations, Facilities, and external vendors.

This role requires strong judgment, exceptional coordination skills, and the ability to manage multiple concurrent visits in a fast-paced, highly visible environment."

Job title:

Logistics Coordinator

Job Description:

Education:

• • • Bachelor’s degree required.

Mandatory Skills:

• • • Strong attention to detail with exceptional follow-through and organizational skills.
    • Excellent written, verbal, and interpersonal communication skills.
    • Proven ability to manage vendors and build effective partnerships.
    • Professional, service-oriented mindset with an executive presence.
    • Strong problem-solving skills and comfort handling ambiguity and last-minute changes.
    • Proficiency with Microsoft Office tools and scheduling platforms.

Roles & Responsibilites:

Site Visit & Executive Logistics

• • • Own end-to-end readiness and logistics for all U.S.-based and international visitors to the Cigna PH site, often coordinating multiple visits per week.
    • Coordinate airport transportation, hotel-to-office transportation, and daily on-site movements, ensuring visitors have a seamless experience throughout their stay.
    • Serve as the primary point of contact for the on-site travel and transportation vendor.
    • Coordinate daily employee shuttle transportation to and from the site, supporting operational efficiency and parking constraints.
    • Partner closely with the on-site transportation vendor to manage vehicle assignments, drivers, routing changes, and real-time scheduling updates.
    • Proactively manage capacity constraints related to vehicles and transportation programs, escalating and coordinating alternative solutions when needed.
    • Ensure visitor logistics align with Cigna culture expectations and reflect the experience we want visitors to have of our teams and site.
    • Provide optional recommendations for local sightseeing when requested, aligned with company policies.

Meetings, Agendas & Calendars

• • • Coordinate meeting rooms, schedules, and logistics for leadership meetings, executive reviews, and external engagements.
    • Publish, distribute agendas prepared by Operations and oversee the execution of such agendas ensuring alignment and adherence.

Events & Town Halls

• • • Lead logistics for large-scale site events, including town halls, leadership visits, and special meetings.
    • Coordinate food ordering for events in alignment with company guidelines and vendor processes.
    • Support external media meetings and executive engagements, providing full logistical coordination.

Finance & Vendor Management

• • • Maintain strong working relationships with internal stakeholders and external service providers to ensure high service levels.
    • Coordinate with Operations leaders and US partners to ensure logistics expenses are accurately raised, estimated, and approved.
    • Manage cash advances and corporate credit cards; ensure proper expense documentation (cash advances filed by Operations leaders).
    • Support timely liquidation/reimbursement of funds and submission of required documentation.
    • Partner with Operations, Finance, and Facilities (CBRE) to manage transportation costs, invoicing, and cost center alignment.

Operational Excellence

• • • Anticipate site and leadership needs, proactively identifying risks and resolving issues before they impact visitors or events.
    • Apply sound judgment when managing exceptions, urgent changes, or unplanned travel and logistics challenges.
    • Maintain confidentiality and professionalism when handling executive-level information.

Location:

Quezon City, Bridgetowne GBF TowerPhilippines