Payroll Operations Lead

Payroll Operations

Job Type:

Full-time

About the Role:

We are looking for a Payroll Operations professional to oversee day-to-day payroll operations for a US-based retail and restaurant chain. In this role, you will help

manage multi-state payroll processing, support tax and compliance activities, and work closely with the client’s finance team using ADP.

Key Responsibilities:

• Support end-to-end multi-state payroll processing for a large hourly and salaried workforce on

bi-weekly cycles.

•

Assist

with

processing of

bonuses and incentive payouts, helping ensure

accurate

calculations and

timely

disbursement.

• Support payroll tax filings, reconciliations, and year-end activities such as W-2 preparation.

•

Assist

in research

ing and responding to payroll-related discrepancies and routine tax agency correspondence.

• Help

monitor

payroll practices for alignment with federal, state, and local wage and hour requirements.

• Collaborate with the client’s HR and Finance teams on pay

roll-related audits and process improvements.

• Act as a point of contact for payroll questions from employees and location managers.

• Support payroll system administration and

assist

with ADP-related updates or transitions as needed.

Requirements

• 3–5

years of payroll processing experience.

• Experience processing multi-state, high-volume payroll for both hourly and salaried employees.

• Strong attention to detail with the ability to manage payroll deadlines in a fast-paced environment.

• Good working k

nowledge of Excel for reporting and reconciliation tasks.

• Clear written and spoken English for client communication.

Preferred Skills:

• Prior experience in a BPO, staffing, or shared services payroll environment.

• Hands-on working experience with ADP (

any ADP platform – Workforce Now, Vantage, or similar).

• Exposure to

multi-location or multi-entity payroll setups.

• Familiarity with payroll tax compliance basics.