Manager Sales – HoReCa/O&I

Company Description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

Job Description

• Develop branch plan to build the business by identifying and understanding local markets.
• Achieve branch objectives for sales and profit performance.
• Develop strong business relationships with customers.
• Analyze sales and stock figures and take action to expand areas of growth.
• Increase the number of new buying customers through activation.
• Increase the portfolios dedicated to the team.
• Manage, motivate, train, follow and control the activity of the Sales Staff in order to optimize the result.
• Address customer complaints to understand customers’ needs and expectations, and propose solutions.
• Analyze the best customers to know their buying behaviours, understand their needs and propose solutions.
• Visit customers to understand their business and activities.
• Check competitor promotions and analyze price comparisons with main competitors.
• Evaluate competitors’ promotions and provide ongoing feedback to the Buying Department.
• Visit competitors to check price, assortment, merchandising, services and competitor activities.
• Coach and train team members on existing and new concepts, technology and functionality.
• Monitor performance of all team members and keep motivation levels high.
• Follow up on sales, customer activity, stock, margin and personnel productivity.
• Ensure that each member adheres to the policies and procedures announced by management.

Qualifications

Graduation with 5 years of hands-on experience