Vessel Crew Technician

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary:
The Vessel Crew Technician informs Capitan and Port Engineer vessel temperature and equipment, and all associated with the
operation of project vessels. Adheres to departmental procedures and ensures associated training and compliance. Performs
preventative maintenance program and planning activities. Reviews and monitors work requests and ensures machinery
history is maintained. Supports departmental budget and works to achieve high levels of cost efficiency.
The right person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
Duties and Responsibilities:
• Safety First. Be an active advocate of, and participant in the Safety Culture. Safety shall always remain the
highest priority.
• Remain true to and champion the Company’s RESPECT Core Values and Code of Conduct.
• Consider reliability and efficiency regarding Company operations.
• Support overall state of safety and security for the project site.
• Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and
use of all firefighting and safety equipment (i.e., fire extinguishers, life preservers, work vest).
• Use proper Personal Protective Equipment (PPE).
• Compliance with Safety Data Sheets (SDSs) (as required).
• Report safety related concerns.
• Periodically inspect machinery spaces for environmental, safety and health deficiencies. Bring deficiencies to
the attention of the Chief Engineer and Vessel Master. Monitor corrective actions until complete.
• Develop work orders and issue maintenance and repair assignments.
• Support the completion of maintenance and repair tasks by Company personnel and outside contractors.
• Maintain machinery history.
• Assist with training and orientation of maintenance personnel and shipboard engineers.
• Support and maintain consistency among engineering training programs at the project site and throughout
the Company.
• Participates in engineering training and drills in accordance with company policies, regulatory requirements,
and best management practices.
• Supports engineering personnel proficiency and provide instructions / guidance for areas of improvement.
• Investigate machinery casualties to determine cause. Where appropriate incorporate findings in engineering
and machinery procedures.
• Conduct appropriate testing and trend analysis.
• Support and motivate shipboard engineers and personnel to perform their duties with professionalism,
accuracy, and enthusiasm.
• Develop and maintain standards for engineering logs and vessel maintenance records.
• Encourage uniform standards of maintenance personnel and shipboard engineers.
• Understand the Employee Handbook and adhere to policies.
• Comply with rules and regulations contained in the crew handbook and as directed by supervisor including,
but not limited to:
• Report to work on time and ready for duty.
JOB DESCRIPTION
Last Updated: 07/07/2023
• Ensure that the proper uniform is worn, and grooming standards are met.
• Complete required administrative forms clearly and accurately.
• Understand and comply with the Safety Management System (SMS). Ensure that maintenance personnel and
shipboard engineers do as well.
• Understand and comply with Ship Instructions (SIs).
• Maintain Crew Qualification binder.
• Understand and comply with HELM operating procedures
• Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to regulatory
changes.
• Assist in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
• Seek out clarification and support when there is a question.
• Present professional level of customer service and appearance to all clients, both internal and external.
• Requisition supplies, tools and other resources from Port Engineer and Port Captain as needed.
• Report all deficiencies to the Port Engineer
• Additional job duties as assigned.

Requirements & Qualifications:
• High School Diploma
• Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain one.
• Valid First Aid/CPR Certification, and/or ability to obtain and maintain
• Valid Driver’s License
• Copy of DD214, if Veteran status
• 2 years’ experience in the passenger vessel industry demonstrating the ability to handle growing levels of
responsibility
• Specific training and experience in management of major on-board systems by type and brand
• Ability to use independent judgment and discretion to develop and execute innovative solutions to crew
management and morale issues
• Evidence of ability to bring increased value to task through efficiencies and cost-control
• Excellent career record in the marine industry
• Possess and demonstrate superior judgment, analytical ability, and performance under pressure.
• Logically and independently plan, organize, and complete work assignments.
• Demonstrate well-developed interpersonal skills.
• Set and achieve high standards of performance.
• Demonstrate initiative and be able to make progress on multiple assignments under time constraints.
• Good verbal and written communication skills
• Ability to effectively interact with fellow employees.
• Ability to work in fast-paced, quickly changing environment
• Proficiency with Microsoft Office Suite
• General computer skills
• Must be at least 18 years of age.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.