Executive Secretary

Job Purpose
To support and assist the Country Head in meeting departmental objectives by providing full secretarial services.

Key Result Areas
Executive & Business Support
• Manage and optimize the CH's complex calendar, priorities, and engagements, ensuring alignment with strategic objectives
• Act as a gatekeeper and liaison between the CH and internal/external stakeholders (clients, regulators, board members).
• Prepare high-quality briefing materials, board packs, and executive presentations
• Draft and review professional correspondence and communications on behalf of the CEO

Operational & Coordination Excellence
• Coordinate senior leadership meetings, governance forums, and external engagements, including agenda setting and follow-ups
• Ensure seamless travel, logistics, and event management, including contingency planning
• Maintain confidential records, documentation, and information flows with high accuracy and discretion.

Strategic & Project Support
• Support execution of strategic initiatives and cross-functional projects, tracking milestones and ensuring timely delivery.
• Follow up on projects and ensure key waypoints are met and stakeholders are working to ensure projects are on time.
• Conduct research, analysis, and preparation of summary insights for decision-making
• Act as a central coordinator across business, risk, operations, and support functions

Stakeholder & Communication Management
• Interface with C-suite executives, regulators, and key clients, maintaining professionalism and alignment
• Facilitate effective communication flow across leadership teams to avoid bottlenecks
• Support Board and governance activities, including documentation, follow-up, and tracking actions.

Knowledge, Skills and Experience
• Graduate from a well reputed University.
• 5 to 8 years banking experience as Executive Secretary.
• Excellent command over written and spoken English.
• Excellent organizational skills, including prioritizing & multi-tasking effectively in a fast-paced environment.
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
• Strong working knowledge of Microsoft Copilot and AI-enabled productivity tools, leveraging them for:
• Drafting executive communications and reports
• Summarizing large information sets and meeting notes
• Enhancing calendar, email, and workflow management
• Data analysis, presentation and summarising by themes.

The leading financial institution in MENA

While more than half a century old, we proudly think like a challenger, startup, and innovator

in banking and finance, powered by a diverse and dynamic team who put customers first.

Together, we pioneer key innovations and developments in banking and financial services.

Our mandate? To help customers find their way to Rise Every Day, partnering with them through

the highs and lows to help them reach their goals and unlock their unique vision of success.

Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.

We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.