Aquatics Training Supervisor

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.

Job Description

• Responsible for the overall safety of all Guest and Colleagues within and while visiting Meryal, with a Commitment to Zero Drownings and the Loss of Life Due to Drowning
• Coordinates with the Aquatics Director and Managers on the overall Operation and Performance of Meryal, with a specific focus on the training aspect of the Aquatics Department.
• Develop, establish, implement and continuously deliver the following as it relates to the Aquatics Department:
  • Training standards and requirements – Reflective of initial training for all new hire lifeguards and management colleagues
  • On-going training standards and requirements – Reflective of all renewal training inline with ILTP renewals, up-grade courses and dispatch courses
  • Audit and Accountability Requirements – This includes the daily audits to be conducted during operational hours reflective of the below:
    • Visual / V.A.T / Individual Skills (CPR / AR / FBAO) / Team Skills / Team Scenarios / Attraction Dispatch
  • Growth and development programs inline with progression with the Aquatics Department
  • Recognition and reward programs reflective of training programs, professional growth and development success within the Aquatics Department
• Areas in which initial training, ongoing training, auditing, accountability, growth, development, recognition and performance management will be utilized include but are not limited to the following:
  • ILTP Lifeguarding (Shallow Water & Special Facilities), Guest Service and Guest Engagement, Leadership, First Aid / Basic Life Support, Park Operations, Attraction Operations, On the Job Development (Internal Courses related to the Job Role), Off the Job Development (Internal Courses not related to the Job Role)
• Working alongside the Director of Aquatics towards key milestones and KPIs in line with Lifeguard performance specific to the training team.
• Additionally -adhere to all responsibilities and performance expectations of the Supervisor, Aquatics

Qualifications

• 6 Years Industry Minimum with 3 Years Middle East / International Work
• 3 Years Minimum Lifeguard Training in a certified trainer role (ILTP Instructor or Equivalent)
• Waterpark or Theme Park or Cruise Line Management
• Pre-Opening Experience
• Previously Held Senior Management Level Positions (Assistant Manager / Supervisor / Team Leader)* (Not Lifeguard)
• Operation of Specialized Attractions such as, but not limited to, Wave Pools, Surf Pools, Zip Lines, White Water Rafting, Ocean Front
• KPI and Appraisal Implementation & Management
• Expense Budget and Revenue Management
• ILTP Instructor or Instructor Trainer / SGE 1,2,3 Star Instructor Certification
• Direct Management of Leadership Team / Jr Management
• Indirect Management of a Team +200 Colleagues
• Professional Knowledge & Use of key systems used within the Water Theme Park
• Professional Understanding and Communication of English (Written and Spoken)