Supply Demand Administrator

About the Role

We are looking for a proactive and customer-focused supply demand administrator professional to join our team. In this role, you will play a key part in ensuring smooth delivery operations, supporting customers and logistics partners, and helping maintain high service levels across our supply chain network.

This is an excellent opportunity for someone who enjoys problem-solving, working in a fast-paced environment, and collaborating with both internal and external stakeholders.

What You'll Be Doing

• Support day-to-day logistics and delivery operations.
• Act as a first point of contact for customer delivery enquiries and routine service requests.
• Communicate with carriers, suppliers and third-party logistics providers (3PLs) to ensure smooth operational execution.
• Monitor deliveries, follow up on exceptions, and support issue resolution.
• Maintain accurate operational records, trackers and system data.
• Review and validate logistics-related information, including delivery, inventory and transport cost data.
• Escalate service or operational issues through the appropriate channels when required.
• Contribute to continuous improvement by ensuring accuracy, compliance and process discipline.

What We're Looking For

Experience & Skills

• Previous experience in logistics, transportation, warehousing, supply chain, customer service, or operational administration.
• Experience working with customers, hauliers, carriers, or logistics service providers is an advantage.
• Confident user of Microsoft 365 and Excel.
• Experience with SAP, WMS, TMS or Transporeon would be beneficial.

Personal Qualities

• Strong customer service mindset.
• Excellent organisational and prioritisation skills.
• High attention to detail and accuracy.
• Strong communication and relationship-building abilities.
• Ability to manage multiple tasks in a dynamic environment.
• Proactive problem-solving approach.
• Team-oriented with a strong sense of ownership and accountability.

Working Pattern

This role supports an operational environment and therefore follows arotating shift pattern that may differ from a standard working schedule. Flexibility in working arrangements is required to support business and customer needs.

Why Join Us?

This is an excellent opportunity to join a dynamic logistics operation where you'll work closely with customers, transport partners, and supply chain teams. You'll gain exposure to end-to-end logistics processes, contribute directly to service performance, and build valuable experience within an international business environment

About Ardagh Metal Packaging

Ardagh Metal Packaging (AMP) is a leading supplier of sustainable, infinitely recyclable metal beverage cans to brand owners globally. An operating business of sustainable packaging business Ardagh Group, AMP is a leading industry player across Europe and the Americas, with innovative production capabilities, 23 production facilities, more than 6,000 employees and recorded revenues of $4.8 billion in 2023.

AMP is 76%-owned by Ardagh Group and is listed on the New York Stock Exchange under the ticker AMBP.

About Ardagh Group

Ardagh Group is a global supplier of infinitely recyclable metal and glass packaging solutions, producing packaging for brand owners around the world. We have grown to a team of approximately 20,000 people with revenues of more than $9 billion. Today we have a presence across the Americas, Europe and Africa.

· Ardagh produces many of the beverage cans and bottles that contain your favourite beverages.

· Our packaging is manufactured from metal and glass - permanent materials that can be infinitely recycled without any loss of quality.

· Ardagh produces more than 60 billion containers per year (more than 160 million containers per day).

The future we’re creating for Ardagh is built around our four Core Values of Inclusion, Trust, Teamwork and Excellence. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you’ll enjoy the journey!