Merchandise Administrator

We are looking for a Merchandise Administrator to join our office in Slovenia!

Responsibilities

• Coordinating and providing comprehensive operational support for processes related to installers and warehouse operations.
• Monitoring work orders from initiation to completion, including preparing the required equipment, closing work orders, reviewing inventories, and reconciling and resolving any discrepancies.
• Managing databases for individual markets and ensuring the timely closure of related work orders.
• Providing support to local teams, including user training and knowledge transfer on business processes and systems.
• Ordering and receiving equipment from the central warehouse and ensuring the accurate recording, processing of returns, and write-off of returned equipment.
• Managing customer-owned goods and ensuring their proper tracking, documentation, and record-keeping.
• Coordinating the implementation of new processes, equipment, and operational changes, while maintaining effective communication and collaboration with relevant departments.
• Preparing analytical tables, setting the necessary filters, and generating data exports within the business system, including reports for other departments.
• Reviewing and closing monthly activities, checking records, and preparing instructions for the use of tables, filters, and other tools.
• Preparing documentation for archiving, official correspondence, and other administrative tasks needed to ensure smooth business operations.
• Ensuring continuity of work during team members’ absences through clearly defined processes, prepared records, instructions, and tools available in a shared location.
• Continuously monitoring operational activities, connecting relevant information across all stages of the process, and resolving deviations and discrepancies in a timely manner.
• Cooperating with Finance, Sales, Procurement, Support, Installers, Planners, and other related teams to ensure efficient and aligned business processes.

Requirements

• Good planning and organizational skills
• Strong communication and teamwork skills
• Attention to detail and accuracy
• Reliability and consistency in completing assigned tasks
• Ability to coordinate and manage information, service and material flows between departments
• Good communication skills in English language

Benefits

We care about your well-being and professional growth. Here’s what we offer to make your experience with us truly rewarding:
Work-Life Balance: Enjoy flexible hours, the option to work from home, 5 weeks of vacation, 3 health days, and an extra day off to celebrate our company’s anniversary.
Cafeteria Benefit: Monthly voucher of 92,50 EUR to your Mercator card
Rewards & Development: Earn up to 1000€ for referring a new colleague, access over 5,000 courses, join online language lessons, and enjoy performance-based bonuses.
Supportive Environment: Take a day off to volunteer and use our free anonymous psychological counseling service.
Community & Well-Being: Join in on philanthropy projects, where you can support a charity or non-profit organization of your choice with company-matched donations. Have fun at our team-building events, hackathons, Christmas parties, or summer celebrations.
Diversity & Inclusion: We’re committed to creating a workplace where everyone feels welcome, with fair recruitment practices that offer opportunities to all.