Mobile Service Technician

What to Expect

At Tesla, our Mobile Service Technicians are the backbone of the Service operation, who consistently deliver a revolutionary and exceptional experience to Tesla customers every day out in the field, supporting our mission to build a world of amazing abundance. As a Mobile Service Technician, you will be visiting customers out in the field and carrying out a wide range of technical vehicle repairs, as well as focusing on the continuous development of your technical skills.

We offer

• Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)
• Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything
• Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy
• Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount
• Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork.

What You’ll Do

• Customer Service: Investigate upcoming repair cases, ensuring you fully understand customer concerns and have parts available, prepare the routes plans, parts, load vehicle and drive out to customers to service their vehicles, consistently meeting the daily customer targe
• Representation: Meet the customer and perform basic repairs such as (but not limited to) replacing interior components, general maintenance, charging issues, alert analysis, implement recalls/bulletins, fluid replenishments, door handle maintenance and adjustments, basic diagnostics and body adjustments
• Reliablility: Liaise with a mobile service advisor if follow-up with customer is required due to unexpected or unforeseen changes
• Team Spirit: You will be working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience
• Maintain the expanses: You will be maintaining records of time, expenses and materials

What You’ll Bring

• Technical experience: Technical work experience from automotive industry or a related industry (aeronautics, engines, electrical, marine, aviation, other mechanics or industrial mechanic etc.)
• Strong communication skills: You are fluent in English and in Slovak
• Team oriented: Ability to work independently as part of a bigger team and motivated to work in a high paced, dynamic environment
• Eligible: Valid Driver’s license

The monthly base salary starts with 1600 EUR gross (final offer vary depending on experience and qualifications).

Compensation and Benefits

Expected Compensation

Minimum expected compensation: €17,600/annual salary plus equity and benefits.

Pay may vary depending on the assessment of job-related knowledge, skills, and experience.