Plan, organize, supervise and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution of product, equipment and supplies including maintenance of inventory.
Responsible to manage the effective distribution, storage, packing, etc, to serve replenishment to all shops nationwide and Home Delivery as well as other special reques/requirement.
Ensure operators follow standard work instruction and provide customer satisfaction
Review and/or develop master distribution schedules eg. Inventory movement, max min for replenishment, transporter etc that can optimize cost and resources.
Lead and handle inventory control system in DC
Evaluate and manage proper manpower use in daily operation
Observe health and safety regulations; maintain warehouse in a clean, safe and orderly condition
Being a part of establishing warehouse standards and procedures; advise of budget-related needs
Perform other duties as assigned.
Interaction with others requires good communication & relation management skill
Troubleshooting to smooth daily operation and find root cause to prevent problems in the future
Supervise and manage end-to-end warehouse operations such as picking, packing, dispatch, and return
Ensure all warehouse activities comply with company standards, SOPs, and quality requirements
Monitor inventory accuracy and control stock movements and reconciliation
Identify process gaps and drive continuous improvement initiatives to enhance efficiency and productivity
Analyze workflows and implement process optimization
Reduce operational errors in inventory management and order fulfillment through root cause analysis
Plan and allocate manpower effectively based on workload and operational priorities
Lead, coach, and develop warehouse staff to improve performance and capabilities
Ensure compliance with workplace safety standards and company regulations
Work closely with e-commerce and warehouse teams to support performance, productivity, and operational targets
