Soft Services Supervisor

Job Description Summary

Job Description

• Supervise soft services operations, including cleaning, housekeeping, waste management, pest control, and other
facility support services to ensure compliance with site standards.
• Manage and coordinate soft services contractors and vendors, ensuring quality service delivery, performance
compliance, and timely issue resolution.
• Ensure compliance with white-space access requirements and site protocols, maintaining cleanliness and
operational integrity within critical environments.
• Conduct inspections, audits, and quality checks, identifying improvement opportunities and implementing
corrective actions to maintain service excellence.
• Support operational and client requirements through effective planning, reporting, stakeholder communication,
and continuous improvement of soft services performance.
• Promote and drive a strong HSE culture across all vendor and contractor activities, ensuring compliance with site
safety policies and regulatory requirements.

INCO: “Cushman & Wakefield”