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Senior Technical Services & Operations Specialist

  • FUCHS Group
  • Kırıkkale, Turkey
  • TRY 1,200,000 – TRY 1,800,000

Qualifications we are looking for:

  • Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or a related engineering discipline,
  • At least 5 years of relevant professional experience, preferably in lubricants, maintenance, technical services, or industrial field operations,
  • Experience in managing and coordinating technical and/or field teams, preferably across multiple locations,
  • Strong knowledge of lubricants, lubrication practices, and industrial applications,
  • Knowledge of mechanical maintenance, preventive maintenance, and rotating equipment,
  • Experience in coordinating field operations, troubleshooting technical issues, and implementing continuous improvement activities,
  • Strong customer orientation with effective stakeholder management and communication skills,
  • Strong planning, coordination, problem-solving, and team management capabilities,
  • Ability to combine field experience with technical analysis and reporting,
  • At least Upper-Intermediate level of English,
  • Good command of MS Office programs,
  • Flexibility to travel in line with field and operational requirements.

Your areas of responsibility:

  • Managing and coordinating technical and field teams, ensuring effective workforce planning, work scheduling, and operational continuity,
  • Coordinating operational, administrative, and people-related matters concerning field teams in collaboration with relevant functions,
  • Supporting team members in developing their areas of technical expertise by providing guidance, training, and know-how transfer,
  • Ensuring effective management of day-to-day technical operations in line with customer requirements, company standards, and HS&E principles,
  • Leading field operations related to lubricants, lubrication practices, and mechanical maintenance activities, ensuring technical issues are identified and resolved effectively,
  • Coordinating preventive and corrective maintenance activities, particularly for rotating equipment, and supporting the continuous improvement of maintenance and lubrication practices,
  • Managing and developing the Fullcheck service portfolio in line with market needs, customer expectations, and technological developments,
  • Developing and maintaining technical tools and services to support Industrial Sales Teams,
  • Managing customer technical requirements and maintaining effective communication with customers regarding ongoing field operations, technical issues, and improvement opportunities,
  • Managing the technical complaint process and coordinating necessary actions to ensure customer issues are resolved promptly and satisfactorily,
  • Planning and monitoring product and lubricant trials in the field, evaluating their technical performance, and ensuring effective reporting of results and benefits,
  • Following developments in lubricants, base oils, additives, lubrication technologies, and competitor products/services, and transferring relevant technical know-how to the teams,
  • Participating in technical meetings with suppliers, global partners, and other relevant stakeholders, and ensuring effective knowledge sharing within the organization,
  • Managing internal and external technical training activities and supporting the continuous technical development of field teams,
  • Ensuring the preparation of technical reports, benefit analyses, best-practice studies, and practical technical documentation related to lubricants and lubrication technologies.

Our Advantages

Fuchs offers a challenging yet rewarding work environment where employees are encouraged to develop and advance their professional careers. In this role, you will contribute to a variety of projects that will expand your professional experience and strengthen your competencies in a global context. The position also provides a comprehensive benefits package.

Skills

  • Lubricants
  • Preventive Maintenance
  • Team Management
  • Field Operations
  • Technical Troubleshooting
  • continuous improvement
  • MS Office

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