Technical Assistant - Marine Department

We are one of the leading insurance companies in Mauritius which provides comprehensive insurance solutions across a broad range of sectors. We operate on both the individual and corporate markets, transacting all classes of short-term insurance business such as Car, Home, Accident, Health, Engineering, and Boat insurance.
At Eagle Insurance, we work differently... We have developed a customer-oriented culture, where our people are always turning the impossible into possible to exceed the needs of our clients. Ordinary isn’t part of our DNA.
We believe that when imaginations run wild, everyone can reach their potential and accomplish great things! Together, we can shape the future of our company.

Description
We are looking for a detail-oriented and customer-focused professional to join our Marine Department as a Technical Assistant. The Marine Department is responsible for the underwriting, claims management and reinsurance of Marine insurance business. The selected candidate will support the day-to-day processing and administration of Marine policies, assist with claims handling and reinsurance-related activities, and maintain effective communication with customers, intermediaries, reinsurers and internal stakeholders.

Key Responsibilities
• Process, modify, and update Marine policies, including new business and renewals.
• Prepare quotations and negotiate terms with customers, intermediaries, and stakeholders.
• Communicate and follow up with customers and intermediaries.
• Handle Hull and Cargo claims, including onsite/external surveys.
• Assist with reports, administrative tasks, and internal queries.
• Ensure timely follow-up and compliance with company procedures.

Job Requirements
• Certificate/Diploma in Insurance or a Bachelor’s Degree in Risk Management, Finance, or a related field.
• Minimum 5 years of relevant experience, preferably in Marine insurance.
• Good interpersonal, communication, analytical, and negotiation skills.
• Good planning, follow-up, and organisational skills.
• Ability to work independently and as part of a team.
• Good knowledge of MS Office applications.
• Good written and spoken proficiency in English and French.

We are an equal opportunity employer and are committed to creating a diverse and inclusive environment for all team members. We welcome applications from all backgrounds and experiences. Please note that we will be contacting only those candidates who best meet the requirements for this position.