Courtesy Room Clerk

Job DetailsLevel: EntryJob Location: COEUR D'ALENE CASINO RESORT & HOTEL - WORLEY, ID 83876Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NoneJob Shift: VariableJob Category: Customer ServiceMission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!

SUMMARY:

The Courtesy Room Clerk is responsible for maintaining the employee courtesy room by issuing, collecting, cleaning, repairing, and organizing employee uniforms and radios. This position ensures uniforms are clean, available, and distributed efficiently while providing excellent customer service to employees.

RESPONSIBILITIES:

Issue uniforms and radios to employees in accordance with departmental procedures.
Collect, sort, launder, dry, iron, fold, and organize employee uniforms.
Return cleaned uniforms to designated employee bags or storage locations.
Ensure all uniforms and radios are signed in and out according to departmental guidelines.
Prepare and organize dry cleaning for pickup and return.
Pull and stage uniforms needed for upcoming shifts.
Perform basic repairs and mending of uniforms using basic sewing techniques.
Maintain the cleanliness, organization, and inventory of the courtesy room.
Safely operate laundry equipment and follow all safety procedures.
Provide courteous and professional customer service to all employees.
Perform other duties and special projects as assigned.

QualificationsQUALIFICATIONS

Education/Experience:

High school diploma or equivalent preferred.
Must be at least 16 years of age.
Previous laundry, housekeeping, customer service, or related experience is preferred but not required.

Skills/Knowledge:

Must work well in a team environment. 
Excellent customer service skills required.
Strong verbal communication skills required.
Basic sewing skills preferred.
Must be able to sort by color and/or pattern.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to perform repetitious activities; twist; reach with hands and arms; and talk or hear. The employee must occasionally reach above shoulder height. Specific vision abilities required by this job include color vision and ability to adjust focus.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel Practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.