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IT BA Supervisor

Job Summary

As an IT Business Analysis Supervisor, you will collaborate with business teams to analyze processes, identify gaps, and implement solutions that align with business goals. You will play a key role in gathering requirements, developing business cases, and ensuring seamless implementation of IT solutions.

Key Responsibilities

  • Gather, document, and analyze business requirements in collaboration with stakeholders.
  • Map and assess business processes to identify areas for improvement.
  • Develop and present business cases for proposed solutions.
  • Write detailed user stories to guide development teams.
  • Work closely with SMEs and product management to bridge business gaps.
  • Collaborate with development teams to ensure accurate implementation of requirements.
  • Conduct user acceptance testing (UAT) to validate solutions.
  • Provide training and ongoing support to end-users.
  • Maintain comprehensive documentation, including requirements, process flows, and user guides.

Qualifications

  • Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 3-5 years of experience as a Business Analyst in a software development company.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency in business analysis tools and methodologies.
  • MUST be fluent in English (both written and spoken)
  • Ability to work independently and collaboratively in a team environment.

Skills

  • Business Process Mapping
  • Requirements Gathering
  • User Story Writing
  • User Acceptance Testing (UAT)
  • Business Case Development
  • Stakeholder Management
  • English Fluency

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