Sales Executive

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description:

DEPARTMENT SUMMARY

The Sales Department is dedicated to driving sales growth and expanding our market presence across Viet Nam. The team is responsible for developing and executing strategic sales plans, managing client relationships, and playing a crucial role in coordinating operations to ensure that customer requirements are met.

POSITION SUMMARY

The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers. This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.

KEY RESPONSIBILITIES

• Respond to Intra Asia sales inquiries.

• Understand customer needs and recommend appropriate shipping solutions.

• Maintain a high level of product knowledge to effectively address customer questions and concerns.

• Coordinate closely with POLs to push for more import volumes.

• Follow up with potential sales leads to nurture relationships and close sales.

• Achieve and exceed target lifting goals through telemarketing and daily sales visits.

• Maintain accurate records of customer interactions and sales activities in the CRM system.

• Collaborate with the sales team to develop and implement effective sales plans.

• Update the market situation to Sales Team Leader / Manager to identify trends, competitor activities, and potential opportunities.

• Attend regular sales meetings to align with team goals and objectives.

KEY STAKEHOLDERS & INTERFACE

• Internal: Account owner at POLs, Trades and Operational Departments

• External: Customer, Shipper, Consignees

Qualifications and Experience:

KEY EXPERIENCE & QUALIFICATIONS
• Bachelor's degree.
• Minimum of 2 years of experience in outbound sales or a related field, preferably in the shipping or logistics industry.

KEY COMPETENCIES & SKILLS
• Good in English, both written and spoken.
• Ability to use Word, Excel, PowerPoint, Outlook.
• Good communication and interpersonal skills.
• Good problem-solving abilities and a customer-centric approach.
• Ability to work independently and as part of a team.
• High level of motivation and a results-driven mindset.
• Consistently meets compliance standards.

KEY PERFORMANCE INDICATORS / MEASURES
• Lifting Volume
• Sales Visits
• Client Promotion
• VAS Product Sales

Application Eligibility

This position is open to external candidates. MSC employees who are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.

How to Apply?

Whether you're an experienced professional or just starting your career, we have job opportunities for everyone.

Apply Now

To apply, please send your completed CV to vnm-mscvn.hrtalentacquisition@msc.com.

Make sure your email subject follows this format: -

Please note, we will only contact you if you're shortlisted for this position. We won’t be able to update you individually on the status of your application.

Important fraud warning: MSC never charges job application or processing fees.

In case of any doubt please contact us at CH001-scam.alert@msc.com. Please note that this address is only dedicated to fraud detection and not job applications.

MSC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

To discover more about MSC values click here.