Operations Coordinator

• Prepare professional proposals in both Arabic and English.
• Act as the primary liaison with the client’s Point of Contact (POC) to confirm participant lists, training location, and any gate pass requirements.
• Schedule and coordinate training sessions, ensuring trainer availability.
• Follow up with trainers for timely preparation and submission of training materials.
• Create and manage corporate training batches in the CRM, including participant enrollment.
• Coordinate with printing services for training materials and certificates.
• Assist trainers with setup and presentation requirements during on-site training.
• Monitor attendance, collect feedback, and encourage Google reviews during training sessions.
• Request and follow up with clients for appreciation letters.
• Collect and compile post-training feedback and generate reports.
• Maintain and update the Corporate Training File with complete and accurate records.
• Obtain training approvals from the CEO through the Head of Operations.

Requirements

• Bachelor's degree in Business Administration, Education, or a related field.
• Proven experience in operations coordination or a similar role.
• Strong communication skills in both Arabic and English.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent organizational and multitasking abilities.
• Ability to work collaboratively with trainers, clients, and internal teams.
• Strong attention to detail and problem-solving skills.
• Experience in handling logistical arrangements.

Benefits

• Employment Visa
• Annual Air Ticket (to the home country)
• ​Medical Insurance