Shift Building Operator - Building Engineer (HVAC)

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

Reporting to the Director, Engineering & Facility Operations, the Shift Building Operator - Building Engineer (HVAC) is responsible for the safe and efficient operation, installation, maintenance, and repair of the hotel's heating, ventilation, air conditioning, refrigeration, and related mechanical systems.

This role supports overall building operations by ensuring HVAC systems, chilled water systems, air handling equipment, building controls, and associated mechanical infrastructure operate reliably and efficiently to provide exceptional guest comfort and maintain operational standards. The position resolves issues promptly, supports preventative maintenance programs, and escalates major concerns to supervisory staff.

Key Responsibilities

Operations & Maintenance

• Conduct daily inspections and walkthroughs of HVAC, refrigeration, and mechanical systems.
• Operate, maintain, troubleshoot, and repair HVAC equipment including air handling units, fan coil units, mini splits, chilled water systems, pumps, ventilation systems, and associated controls.
• Monitor temperature, humidity, and air quality conditions throughout the property to maintain guest comfort and operational performance.
• Perform preventative maintenance on HVAC equipment to maximize equipment life and minimize downtime.
• Diagnose equipment failures and complete routine, urgent, and emergency repairs efficiently.
• Support operation and maintenance of broader building systems as required.
• Track and log equipment performance, maintenance activities, utility consumption, and operational data.
• Utilize O&M manuals, schematics, and technical drawings for safe troubleshooting and repair.

Inventory & System Management

• Order and maintain inventory of HVAC parts, refrigerants, filters, tools, and equipment.
• Use the Work Order system to schedule, track, and report maintenance activities.
• Monitor and operate the Building Automation System (BAS) to optimize equipment performance and identify system alarms.
• Analyze system operations and recommend energy conservation and efficiency improvements.
• Coordinate with contractors, subcontractors, and vendors performing specialized HVAC maintenance and repairs.
• Assist in maintaining asset records and preventative maintenance schedules for HVAC equipment.

Safety & Compliance

• Ensure compliance with all applicable HVAC, refrigeration, environmental, safety, and building code requirements.
• Follow refrigerant handling regulations and environmental standards.
• Respond to HVAC and refrigeration emergencies.
• Adhere to all safety procedures including lockout/tagout, fall protection, confined space entry, and safe equipment operation.
• Participate in toolbox talks and promote a strong safety culture.
• Maintain associated workspaces in a safe and organized condition.

Guest & Team Support

• Deliver exceptional service by responding promptly to guestroom and facility HVAC concerns.
• Support the operation of all guest facing and back of house areas through reliable HVAC system performance.
• Maintain cleanliness and organization of workspaces.
• Uphold luxury hospitality standards and operational excellence.
• Perform additional tasks as required to support the overall operation of the property.

Qualifications

What will you bring to this role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Experience

• Minimum 2 years of experience in HVAC operations, maintenance, or building engineering, preferably within a hotel, resort, healthcare, commercial, or institutional environment.
• Proven experience maintaining and repairing commercial HVAC and refrigeration systems.
• Experience working with Building Automation Systems (BAS) and computerized maintenance management systems (CMMS).
• Experience responding to emergency maintenance situations and troubleshooting complex mechanical systems.
• Exposure to broader building systems including plumbing, electrical, and mechanical infrastructure is an asset.

Education

• High school diploma or equivalent.
• Valid HVAC Certification / Trade Qualification.
• Refrigerant Handlers Permit – Bermuda
• Additional certifications such as Power Engineering, Building Operator Certification, Electrical, or Water Treatment are considered an asset.

Competencies, Knowledge & Skills

• Strong technical knowledge of HVAC, refrigeration, ventilation, chilled water, and mechanical systems.
• Working knowledge of Building Automation Systems and energy management systems.
• Ability to read and interpret blueprints, schematics, control drawings, and technical manuals.
• Knowledge of refrigerants, controls, motors, pumps, and related HVAC equipment.
• Excellent organizational, communication, and interpersonal skills.
• Strong troubleshooting and problem-solving abilities.
• Ability to work independently and collaboratively within a team.
• Knowledge of safety procedures and compliance requirements including lockout/tagout, fall protection, WHMIS, confined space, and CPR/First Aid.
• Skilled in the safe use of diagnostic tools, hand tools, and power tools utilized in HVAC maintenance.
• Ability to maintain accurate records and documentation.
• Ability to mentor and support junior team members.

Personal Attributes, Culture & Values

• Calm and composed under pressure, particularly during system failures and emergency situations.
• Detail-oriented with a strong commitment to quality and operational excellence.
• Reliable, disciplined, and proactive.
• Team-oriented with a collaborative mindset.
• Adaptable and able to thrive in a fast-paced hospitality environment.
• Committed to continuous learning and professional development.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported, and recognized.

Circumstances

• Ability to work rotating shifts, weekends, public holidays, and overtime as required.
• Must be available to respond to after-hours emergency calls when necessary.
• Ability to work in mechanical rooms, rooftops, confined spaces, and varying temperature environments.
• Physically capable of lifting, carrying, pushing, and pulling maintenance equipment and materials safely.
• Ability to stand, walk, climb ladders, and perform physically demanding tasks for extended periods.
• Must be able to work safely in a fast-paced hospitality environment while maintaining high service standards.

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests. An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.