Intake Consultant

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Hours of work: Monday thru Friday 11am -7pm (Pacific Standard Time)

As an Intake Consultant you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing:

• Being the first point of contact for clients seeking access to our national continuum of treatment services
• Identifying which of our services is the best fit against the expressed need and articulating the value of our programs in order to convert the interest to an admission
• Collaborating with internal stakeholders (e.g., Clinical, Finance, etc.) to ensure the clients’ needs are addressed and the treatment admission progresses
• Managing leads within sales tracking software
• Setting up clients in financial software, drafting payment agreements and forwarding these to clients, and processing payments
• Participating in team meetings and supporting national sales colleagues as appropriate
• Acting as a Subject Matter Expert for processes and applications re: any proposed enhancements

What we’re looking for:

• Diploma in Business Administration, Psychology, Sociology, or Health-related field
• 2-3 years’ experience in a professional business environment, health-related field
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Proficiency with Microsoft Office and lead tracking software (Salesforce)
• Ability to work well with others and takes responsibility for actions and decisions
• Embraces new ideas and ways to do things and supports the achievement of sustainable practices
• Detail-oriented individual who works accurately

Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is 44,000 to 50,000 annually .

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.