Inside Sales Specialist

The Opportunity

Ulteig and its affiliated companies are hiring an organized, forward-thinking, and analytical Inside Sales Specialist to join our team. Ulteig is a leader across our service lines, which include planning, design, asset management, automation and integration, construction management and administration, alternative delivery, and a broad, technology-enabled range of consultative services. This role partners closely with Market Leaders, Business Development teams, Sales Operations, and Operational leaders to transform data into actionable business insights, improve forecasting accuracy, automate business processes, and leverage emerging technologies to increase productivity and enhance decision-making.

The ideal candidate combines strong analytical capabilities, business acumen, technical curiosity, and a passion for leveraging technology to drive operational excellence and support strategic growth initiatives.

Please note that resumes must be submitted in English for the application to be considered

What You’ll Do

Data Analysis and Reporting:

• Create Reports: Design and generate regular and ad-hoc reports on sales performance, trends, pipeline status, and key metrics.
• Analyze Data: Utilize statistical methods and tools to analyze data, identify trends and patterns, and derive actionable insights for improvement.
• Data Visualization: Develop and maintain Power BI dashboards, reports, and visualizations that provide meaningful business insights and support strategic decision-making.

Analytics and Data Modeling:

• Data Models: Develop and administer business applications, data models, automations, and digital solutions that improve data accessibility, workflow efficiency, and decision support capabilities across the business.
• Efficiency Leader: Identify, evaluate, and implement emerging technologies, automations, AI-powered solutions, and productivity tools that enhance operational efficiency and improve user experience.

Business and Sales Insights:

• Optimization Opportunities: Identify client and order optimization opportunities through project and revenue analysis.
• Strategic Recommendations: Synthesize data into actionable business recommendations and present findings to market leaders and senior leadership to support strategic planning, resource allocation, and growth initiatives.

Business and Sales Initiatives Participation:

• Support Projects: Contribute to business and sales initiatives by providing data-driven insights and project management support.
• Contracting Partner: Serve as the primary administrator for all prequalification activities, coordinating with Corporate Controls, Legal, Risk, Safety, and other internal teams to prepare, submit, and maintain required documentation while managing MSAs, annual audits, and compliance requirements.
• Collaborate with Teams: Work with cross-functional teams (e.g., marketing, finance, operations) to identify and prioritize performance optimization opportunities.
• Strategic Goals: Support strategic initiatives, process improvements, and cross-functional projects that enhance operational efficiency, strengthen client service, and improve organizational effectiveness.

Sales Operations and Support:

• Forecast Sales: Develop and maintain sales forecasts based on historical data, market trends, and team input.
• Support Planning: Support Market Leaders and Business Development teams with administrative requests for existing clients, maintaining proactive communication and helping ensure a positive client experience.
• Client Insights: Create client-facing presentations, capability statements, executive summaries, infographics, dashboards, and other business development materials that support pursuit efforts, client meetings, and strategic growth initiatives.

Process and Performance Optimization:

• Process Improvement: Analyze and optimize sales processes to implement best practices and improve efficiency.
• Performance Metrics: Develop and maintain business development resources, SharePoint sites, knowledge repositories, standard operating procedures (SOPs), training materials, and best practices that improve team effectiveness and support consistent client engagement.

Stakeholder Communication:

• Present Findings: Communicate insights and recommendations clearly to senior leadership and other stakeholders through presentations and reports.
• Engage with Stakeholders: Collaborate with stakeholders to understand requirements and tailor analyses to meet their needs.

Ad Hoc Analysis and Special Projects:

• Conduct Analysis: Serve as a trusted advisor, helping teams maximize adoption and value from digital tools and technology investments.
• Track and Follow-Up: Manage pipeline forecasts, track sales goals, and follow up on key initiatives.

Knowledge Participation:

• Knowledge Participation: Participate in initiatives, committees and user groups providing foresight, business and analytical knowledge.

Cross-Functional Collaboration:

• Cross-Functional Relationships: Develop and maintain cross-functional relationships to support new and ongoing initiatives.
• Cross-Functional Collaborations: Collaborate with other departments such as marketing, finance, and IT to ensure alignment and support for sales operations.

What We Expect from You

• Bachelor’s degree in Business Administration, Public Administration, Data Analytics, or a related field preferred.
• 3+ years of experience in business analysis, business intelligence, process improvement, technology enablement, sales operations, project coordination, or a related role.
• Experience creating automations, workflows, AI agents, copilots, bots, or other technology-enabled solutions that improve efficiency and productivity.
• Proficiency with Microsoft Power Platform (Power Automate, Power Apps), Microsoft Copilot, SharePoint, CRM platforms, and Power BI.
• Experience developing dashboards, reports, and data visualizations that support business decision-making and operational performance.
• Knowledge of project management methodologies and experience supporting cross-functional initiatives, strategic projects, or organizational improvement efforts.
• Knowledge of continuous improvement methodologies such as Lean, Six Sigma, process mapping, workflow optimization, or operational excellence practices.
• Strong attention to detail, with the ability to review information accurately and maintain consistency in work products.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and translate business needs into practical solutions.
• Excellent organizational, communication, and stakeholder management skills.
• Bilingual in English and Spanish, with strong verbal and written English communication skills (CEFR B2–C1 preferred).
• Preferred experience in a professional services environment or industries such as renewables, power, transportation, or water.
• Ability to work in a primarily remote role, with an expectation to attend the office two days per week and additional days as needed.
• Must have authorization to work legally in Costa Rica for any employer.

As you consider applying for a position, we encourage you to think outside the box – because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don’t want to miss out on the possibility of speaking with the next outstanding Ulteig team member, so please apply if you think this role is a great match for your unique skills and strengths.

What You Can Expect from Ulteig

Ulteig, and its affiliated companies, is a purpose-driven organization that has built a culture focused on people – both our clients and our employees –for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meet your needs and help you achieve your goals. We value your unique perspective, respect your individuality, and celebrate your contributions. At Ulteig, we take our own success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig, and its affiliated companies, connect people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including Power, Renewables, Transportation, and Water. Ulteig is a trusted partner in engineering North America’s essential infrastructure and leverages its expertise with a wide range of public and private clients.

At Ulteig and its affiliated companies, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule so employees are able to focus on what's important to them.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig, and its affiliated companies, is a Drug Free Workplace

ACHIEVE | GROW | COLLABORATE

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been cancelled.

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Ulteig, nor any of its affiliated companies, will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.