Project Manager

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.
Occasional Travel to Customer meetings required.

About the role

As a Project Manager within BT Business, you’ll lead the delivery of large and complex telecoms and network projects for medium and large business customers across the UK. You’ll work with customers, senior stakeholders and delivery teams to turn programme outcomes into meaningful business value while maintaining clear governance and high delivery standards. This is an opportunity to manage highly visible work, solve complex challenges and make a direct contribution to customer success.

What you’ll be doing

• Lead large or complex projects, programmes and portfolios, taking ownership of delivery outcomes, benefits and risks.
• Manage project risks, budgets, milestones and contractual commitments, adapting your approach to suit each delivery environment.
• Partner with customers to understand their priorities, resolve issues and deliver solutions that create measurable business value.
• Provide clear visibility of demand, resources and delivery progress to programme, PMO and resourcing teams.
• Collaborate with Practice and Hub Managers, Client Services and other stakeholders to support consistent, high-quality delivery.

Essential Skills / Experience

• Complex project delivery: The ability to lead technically complex telecoms or network projects, using appropriate project management methods to achieve successful outcomes.
• Commercial and financial management: Experience managing significant budgets, interpreting commercial agreements and identifying financial risks, opportunities and improvements.
• Stakeholder and customer leadership: Strong communication, decision-making and relationship-management skills, with the ability to bring customers and senior stakeholders together around shared goals.

Desirable Skills / Experience

• Experience delivering technologies such as core networks, WAN/LAN, cloud voice or contact centre solutions.
• Experience managing projects across different customer sectors or technology environments.
• Knowledge of project management governance, standards, reporting tools and PMO processes.
• Experience helping teams embed consistent delivery methods and identify continuous improvement opportunities.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• 25 days Holiday
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.