Waiting Person

Caterplus – Food That Feels Like Home
Join the Caterplus team at Phoenix House.
Real food. Real comfort. Real connection. That’s what we do every day at Caterplus.
We cook fresh, honest meals that bring people together in over-55 communities across the UK. Food that means something — not just something on a plate.
If you care about food, people, and doing things properly, you’ll feel right at home here. Because we don’t just serve meals. We create moments.
Caterplus is part of Elior UK — giving you the personality of a specialist brand with the opportunities and support of one of the UK's leading contract catering businesses.
At Elior, the safety, dignity and wellbeing of the people we support is our priority. As part of our recruitment process, this role is subject to satisfactory references and an Enhanced DBS check (where applicable).

Working Pattern: Saturday and Sunday | 4 Hours Per Week | 11:30am to 1:30pm
Salary: National Minimum Wage | Dependent On Age
Job ID: 7856
What you’ll be serving up…
As a Waiting Person, you will provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience. You will work closely with kitchen and bar staff to deliver prompt, friendly, and efficient service.
• Greet and seat customers warmly and professionally
• Take food and drink orders accurately and relay them to the kitchen/bar team
• Serve food and beverages promptly, ensuring presentation standards are met
• Attend to customer needs and respond to enquiries or special requests
• Maintain cleanliness and organisation of the dining area and service stations
• Process payments and handle cash or card transactions when required
• Follow health, safety, and hygiene standards at all times
• Collaborate with team members to ensure smooth service flow
• Assist with setup and closing duties as needed
The ingredients you'll bring...
• Previous experience in hospitality or customer service is an advantage
• Friendly and approachable manner with excellent communication skills
• Ability to work efficiently under pressure in a fast-paced environment
• Good attention to detail and organisational skills
• Team player with a positive attitude and willingness to learn
• Basic numeracy skills for handling payments
• Knowledge of food safety and hygiene best practices
• Flexibility to work varied shifts

What's on the menu for you…
At Elior, we believe people do their best work when they feel supported, valued and able to thrive. That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work.
Here’s a taste of what you can expect when you join us:
• Free meals on shift
• Flexible and part-time working opportunities
• 28 days holiday, increasing to 31 days after two years' service
• Enhanced family, personal and compassionate leave policies
• Paid volunteering days
• Training, development and career progression opportunities
• Pension scheme, life assurance and financial wellbeing support
• Salary Advance, giving you access to a portion of your pay before payday
• A supportive, inclusive culture where everyone can thrive
Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including:
• 24/7 virtual GP appointments
• Mental health support, counselling and therapy sessions
• Physiotherapy services and second medical opinions
• Online gym and workout programmes
• Legal and financial advice
• Nutrition, fitness and lifestyle guidance
• Meditation and mindfulness resources
• Dedicated wellbeing helplines and expert support whenever you need it
Fancy being part of the recipe?
At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day.
We're proud that 87% of our colleagues are proud to work here — and we think that's because people are given the support, trust and opportunities they need to thrive.
Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience.
We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know.

Ready to join us? Hit ‘Apply Now’ and let’s chat!