Relationship Manager, Small Business
- Fidelity Bank Ghana
- Ghana
- GHS 60,000 – GHS 90,000
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED
- Minimum 1st degree
- Knowledge and experience of Banking/Financial services, preferably in the SME space
- 3-5 years' experience in SME Banking, Business Banking, Commercial lending, sales and relationship management.
- Ability to understanding and interpret financial statements
- Proven track record in sales
- Knowledge on SME customer relationship management
- Good credit risk assessment skills
- Strong interpersonal and communication skills
- Strong time management and self-organization skills
- Excellent presentation skills
- Understanding of economic trends
- Sound knowledge of bank products
- Sound knowledge of banking practices and theories
- Strong supervisory skills
RISK AND COMPLIANCE
- Ensure prompt and adequate compliance responses to Sanctions and AML/CFT
- enquiries sent in by Compliance department
- Take part in all annual mandatory refresher training organized by Compliance
- Report all suspicious or fraudulent activities to Compliance or via whistle-blowing
- toll free line.
- Ensure all accounts opened are KYC compliant or appropriate
- escalations have been followed.
COMMUNICATIONS AND WORKING RELATIONSHIPS
- All Branch staff
- All Retail Banking staff
- All assigned clients
- Operations Staff
- Credit Risk
Skills
- SME Banking
- Financial Statement Analysis
- Credit Risk Assessment
- Relationship Management
- Sales
- Banking Products Knowledge
- Compliance (AML/KYC)
