Front Office Agent

SWOT Hospitality is looking for a Front Office Agent to join the team of a well-established hotel in Ampelokipi, Athens.

Key Responsibilities

• Welcome guests and provide a warm, professional and efficient service.
• Manage check-in and check-out procedures.
• Handle guest requests, inquiries and complaints in a professional manner.
• Manage reservations, payments and daily Front Office operations.
• Provide accurate information about the hotel and the local area.
• Maintain excellent communication and cooperation with other departments.

Requirements

• Previous experience in a Front Office position, preferably in a hotel environment.
• Excellent communication and interpersonal skills.
• Very good command of English; knowledge of additional languages will be considered an advantage.
• Customer-oriented attitude and a professional approach.
• Ability to work effectively in a fast-paced environment and as part of a team.
• Flexibility to work in shifts, including weekends and holidays.

Benefits

• Gross salary range: €1,270–€1,513, depending on qualifications and experience.
• Professional and friendly working environment.
• Opportunities for professional development.
• Training and support within the role.
• Full-time employment.