Senior IT Pillar Specialist

Job Overview:

McDermott is seeking an experienced Senior IT Pillar Specialist to support and manage the HR Blizz Cloud Payroll platform utilized across 20+ countries. This role will serve as a key liaison between Payroll Operations, HR, Finance, and IT teams to ensure accurate payroll processing, system stability, issue resolution, and continuous improvement of payroll-related applications.

The ideal candidate will possess strong knowledge of payroll processes, payroll calculations, statutory requirements, ERP payroll systems, and payroll-related data integrations. Experience with HR Blizz Payroll is highly preferred.

Key Tasks and Responsibilities:

Payroll Application Support

• Provide day-to-day support for the HR Blizz Cloud Payroll application across multiple countries.
• Investigate, troubleshoot, and resolve payroll processing and system-related issues.
• Monitor payroll runs and ensure successful execution of payroll cycles.
• Support payroll reconciliations, reporting, and issue resolution during payroll processing periods.
• Coordinate with vendors and internal teams for defect resolution and system enhancements.

Functional & Technical Support

• Analyze payroll calculations, earnings, deductions, taxes, benefits, retro processing, and statutory calculations.
• Validate payroll configurations, pay elements, formulas, calculations, and system outputs.
• Support payroll-related interfaces, integrations, and data validation activities.
• Participate in application testing, regression testing, UAT, and production deployments.

Stakeholder Collaboration

• Partner with Payroll, HR, Finance, and regional business teams to understand requirements and resolve issues.
• Provide guidance on payroll system functionality, best practices, and process improvements.
• Assist with audits, compliance activities, and payroll controls.

Continuous Improvement

• Identify opportunities to automate and streamline payroll processes.
• Develop and maintain support documentation, knowledge articles, and process guides.
• Support global payroll transformation initiatives and new country implementations.

Essential Qualifications and Education:

Education

• Bachelor's degree in Information Technology, Human Resources, Business Administration, Finance, or related field.

Experience

• 5+ years of experience supporting payroll applications or payroll operations.
• Experience supporting global or multi-country payroll environments.
• Strong understanding of payroll processing, payroll calculations, statutory requirements, and payroll controls.
• Experience with ERP or Cloud payroll systems and Oracle HCM Cloud

Technical Knowledge

• Payroll calculations and processing logic.
• Earnings, deductions, taxes, benefits, and retroactive adjustments.
• Payroll interfaces, integrations, and reporting.
• Data analysis and troubleshooting skills.
• SQL and reporting experience is a plus.

Preferred Qualifications and Education:

Preferred Qualifications

• Experience with HR Blizz Cloud Payroll (highly preferred).
• Experience with Oracle HCM, SAP Payroll, JDE Payroll, ADP, or similar ERP payroll platforms.
• Exposure to payroll implementations, upgrades, and country rollouts.
• Knowledge of global payroll compliance and statutory regulations.

Key Competencies

• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work under payroll processing deadlines.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities across global regions.
• Customer-focused mindset and continuous improvement orientation.

Success Measures

• Timely resolution of payroll-related incidents.
• Accurate payroll processing across 20+ countries.
• Reduced payroll defects and production issues.
• Improved system stability, compliance, and user satisfaction.

Preferred Candidate Profile: Individual with hands-on experience supporting payroll applications, deep understanding of payroll calculations and business processes, and prior experience with HR Blizz Payroll in a global enterprise environment.