Sales Officer - Institutional Sales

ResponsibilityActivities Planning & Executing activities to achieve the Sales Target

• Getting sales target (weekly/monthly/annually) from State head & prepare action plan

• Develop & Manage Institutional customer & ensuring best in class & after sales service

• Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day.

• Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product.

• Responsible to put efforts for higher Net Cement Realization.

Collection of outstanding payments

• Responsible to engage dealers to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments
• Keeps track of payment from dealers. Puts continuous efforts to align them to avail cash discount. Educate about benefits & convert them to RTGS payment. Use different strategies ensuring recovery of outstanding amount

Servicing The Network

• Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State head & ensure its timely redressal

• Provide market data w.r.t new projects, competitor prices, policies, systems which can benefit our business.

• Responsible to develop & manage the network of architects, engineers, consultants etc

• Closely coordinate with Specification team

• Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.

• Closely coordinate with Logistics team, C&F ensuring timely delivery of materials

Market Intelligence

• Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head
• Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support where ever required.
• Provides inputs, leads about new dealer dominated market with to Trade team

A merger of experience and expertise, Dalmia is the pioneer and leader in innovation for the last seven decades. Our growth story is the effort of our people and our management. We believe in providing a friendly and open-door culture with the opportunity to work in the best areas as well as explore the capacity of the organization and one's own potential