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Pre-Sales Technical Support Representative

  • Pentair
  • Goa, India
  • INR 600,000 – INR 900,000

Responsibilities -

  • Understanding project RFQ’s & drafting proposals.

  • Handling technical & Commercial queries raised by Global sales team

  • Coordination with Global sales team & Customers on proposals & pre-order negotiations.

  • Designing multi-port vessel arrangement using MPVA tool & Support sales in product selection.

  • Coordination with NPD/R&D team for PCO, new project BOM creation & GA drawings.

  • Coordination with Operations team for order entry, project execution documentation & conduct Project meeting as a handover for manufacturing

Experience -

  • 2 - 4 years of experience in technical support, proposals & documentation.

  • Knowledge of Engineering drawings & standards followed.

  • Good knowledge of membrane housing & experience in water industry preferred.

Qualifications -

  • BE Mechanical/Chemical

Role - Brief

  • This role requires techno-commercial approach, understanding the RFQ’s technically and drafting commercial proposals.
  • Involves costing of product for project specific & non-standard requirements.
  • Supporting the Customers / Sales technically & guiding them to select correct products.
  • Good communication for coordination with internal CFT & external teams.
  • Good written & spoken English is a must due to Global involvement.
  • Soft skills – required with Excel/ Word/Power point

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

Skills

  • Technical Proposal Writing
  • RFQ Analysis
  • Engineering Drawings
  • Product Selection
  • Membrane Housing
  • Cost Estimation
  • Cross-functional Coordination

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