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Senior Executive

  • EXL
  • Kerala, India
  • INR 300,000 – INR 500,000
  • Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s

  • Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board

  • Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.

  • Create receipts from the bank statement and invoice daily

  • Ensure receipts are posted to the correct customer accounts

  • Allocate payments to the correct invoices

  • Ensure the AR mailbox is managed and that all email queries are responded within SLA

  • Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.

  • Register refunds daily with AR mailbox and on the refunds log

  • Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s

  • Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board

  • Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.

  • Create receipts from the bank statement and invoice daily

  • Ensure receipts are posted to the correct customer accounts

  • Allocate payments to the correct invoices

  • Ensure the AR mailbox is managed and that all email queries are responded within SLA

  • Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.

  • Register refunds daily with AR mailbox and on the refunds log

Bachelor Degree or Post Graduate Degree 1 - 3 years

Skills

  • Accounts Receivable
  • Billing
  • Collections
  • Invoice Processing
  • Payment Allocation
  • Oracle Fusion
  • Customer Service

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