Grow with us

About this opportunity:

This opportunity is for those passionate about technology solutions and eager to leave an impact at an industry-leading organization. At Ericsson, we're recruiting for a Technical and Solution Sales Support role that will leverage your unique abilities to provide support to our Key Account Manager (KAM) with product and solution expertise in pre-sales, design, and customer project delivery. This role will require you to serve as a thought leader, oozing technology competence, and to create a conduit between our customer feedback and RandD organization. This vital role is not only valid for technical sales expertise in both our Market Area Domains and Business Areas but also applicable for our Key Account CTOs in the Customer Units.

What you will do:

Understand and articulate the customer's vision, linking it appropriately to Ericsson's offerings.
Manage deep technical discussions with the customer, effectively investigating requirements and modeling solutions.
Provide robust sales support for specific deals, including the development of strategic plans for deals, the management of internal/customer workshops, and the analysis of the market situation.
Share best practices with your team and promote knowledge sharing across the board.
Position Ericsson as a thought leader and technology influencer within our industry.

The skills you bring:

3-8 years of experience in Cloud Solutions, preferably in Telco Cloud environments.
Educational Qualification: B.E./B.Tech/MCA.
Strong understanding of cloud concepts (Containerization, Networking, CCD, CEE, NFVI, CNIS, OpenStack, Virtualization, Storage, HCP).
Hands-on knowledge of Ericsson Cloud Native Infrastructure (CNIS) and Ericsson Cloud portfolio offerings, including CLCP, ISSX and related deployment/operations frameworks.
Strong understanding of DevOps methodologies, CI/CD pipelines, Infrastructure as Code (IaC), Git-based workflows, and automation practices.
Experience with cloud deployment, lifecycle management, software delivery, and release automation processes.
Knowledge of AAT (Automated Acceptance Testing) frameworks, deployment validation, and testing methodologies.
Understanding of Kubernetes ecosystem, cloud-native architectures, microservices, and container orchestration.
Strong understanding of Ericsson Cloud Portfolio or comparable cloud solutions from other vendors.
Strong understanding of the competitive landscape in the Cloud and Telco Cloud market.
Ability to support presales solutioning activities and deliverables including SoC, Dimensioning, Hardware Sizing, Solution Description, Cloud Architecture, and Deployment Design.
Experience in creating technical proposals, BoQs, HLD/LLD documents, and customer-facing solution presentations.
Be a team player, enthusiastic and motivated.
Capability to understand customer requirements and translate them into technical solution designs.
Ability to persuade and mobilize internal/external resources to fulfill customer requirements.
Ability to provide clear and concise reports and feedback to peers and management, adapting communication style to different audiences.
Good to have skills (Automation & GenAI)
Automation skills using Python, Ansible, scripting, and workflow orchestration tools for solution automation and productivity enhancement.
Experience with CI/CD automation tools and cloud deployment pipelines.
Knowledge and hands-on experience in Generative AI (GenAI) including prompt engineering, LLMs, AI-assisted documentation, solution generation, and bid productivity automation.

Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Gurgaon

Req ID: 789175