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F&B Associate

  • Hilton
  • Gurugram, India
  • INR 200,000 – INR 300,000

To ensure that at all times the service sequence in the restaurant is followed.

• To seat the guests and present them with the menus.

• To take F&B orders from the guests in the standard manner and should be able to offer suggestions.

• Conduct cash handling.

• Responsible for the maintenance of service equipment

• To know all the reservations of the day.

• To coordinate with the respective kitchens

• To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients.

• To know all the events of the day.

• To meet all the guests before the event and check the details

• To identify regular customers and VIP accounts.

• To make efforts to minimize food costs and other related costs

• To solicit feedback from event coordinator on the quality of food/service after every function.

• Participate in any training and / or development programs.

• Project a positive and motivated attitude.

• Handle guest or other TM’s inquiries in a courteous and efficient manner.

• Report all guest complaints or problems to immediate superior

Skills

  • Food and Beverage Service
  • Guest Relations
  • Order Taking
  • Cash Handling
  • Menu Knowledge
  • Upselling
  • Team Coordination

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