Director Employee Communications

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role

UKG is seeking a Director, International Employee Communications to lead strategic employee communications that connect our people to the business, our strategy, and one another across our international markets.

This is a strategic leadership role for a communications leader who understands that effective employee communication is more than delivering message – it is about helping employees understand where the business is going, why it matters, and how their work contributes to our success. The Director will translate company strategy and business priorities into clear, relevant communications and experiences that build understanding, alignment, and connection across diverse employee audiences.

Based in Pune, this role will serve as a senior communications partner to leaders across our international business, with particular focus on India and other key markets outside the U.S. The Director will work closely with global Employee Communications, regional and business leaders, People Team, and cross-functional partners to ensure global narratives resonate locally while bringing international perspectives, employee insights, and business needs into our broader communications strategy.

The ideal candidate is a strategic communications leader with strong business acumen, exceptional judgment, and a deep understanding of employee communications in a global organization. This leader is equally comfortable advising executives, shaping communications strategy, leading a team, navigating complex business issues, and ensuring communications deliver meaningful outcomes for employees and the business.

What You'll Do

International Employee Communications Strategy

• Lead the development and execution of employee communications strategy across international markets, ensuring alignment with UKG's global communications strategy and business priorities.
• Translate company strategy, business priorities, and organizational initiatives into clear and compelling communications that help employees understand what matters most and how their work contributes.
• Develop strategic communications objectives and plans for the area, aligned with broader Employee Communications and Corporate Communications priorities.
• Bring an international perspective to global communications planning, ensuring strategies reflect the needs, cultural nuances, and employee experiences of markets outside the U.S.
• Determine when global communications should be amplified, adapted, or supplemented for international audiences to maximize relevance and impact.
• Identify emerging communication needs, business priorities, and employee trends across international markets and translate them into actionable communication strategies.
• Establish priorities and allocate team resources to the communications opportunities that will have the greatest impact on employees and the business.

Strategic Business & Executive Partnership

• Serve as a trusted communications advisor to senior leaders, providing strategic counsel on employee communications, leadership visibility, organizational priorities, and complex business issues.
• Build a deep understanding of UKG's business strategy, international operations, and market dynamics to ensure communications are grounded in business context.
• Partner with leaders to translate business priorities into narratives that create clarity, alignment, and confidence among employees.
• Advise leaders on how, when, and where to communicate, including recommendations on messaging, sequencing, channels, and employee engagement.
• Anticipate employee questions and potential reactions and counsel leaders on communication approaches that build understanding and trust.
• Regularly engage with senior leaders to influence communication decisions and advocate for the needs and perspectives of international employees.
• Navigate complex and sensitive issues with sound judgment, balancing business needs, employee perspectives, and reputational considerations.

Employee Engagement & Connection

• Develop communications strategies that strengthen employees' connection to UKG, its strategy, leaders, culture, and priorities.
• Create meaningful opportunities for leaders to engage with employees through town halls, leadership forums, site visits, employee events, and other channels.
• Partner with the People Team and business leaders on communications related to employee experience, organizational change, talent priorities, culture, and other key moments in the employee lifecycle.
• Ensure communications reflect the cultural and regional nuances of international audiences while maintaining consistency with UKG's global narrative and voice.
• Champion an employee-first perspective, ensuring communications answer the questions employees care about most: Why does this matter? What does it mean for me? What do I need to know or do?
• Use employee listening and feedback to understand communication needs and identify opportunities to strengthen engagement and connection.

Global & Cross-Functional Partnership

• Serve as a key connection between international markets and the global Employee Communications Team, creating strong alignment and two-way communication.
• Collaborate with communications partners across geographies to improve consistency, coordination, and effectiveness.
• Bring international employee perspectives and business insights into global communication strategies and planning.
• Identify opportunities to simplify and improve how communications are planned and delivered across markets.
• Partner on enterprise-wide initiatives and major moments where international employee communications are critical to successful execution.

Measurement & Insights

• Establish meaningful measures of communication effectiveness tied to business and employee outcomes.
• Use engagement data, employee listening, channel performance, and qualitative feedback to understand what is resonating and where communication gaps exist.
• Translate insights into recommendations for leaders and communications partners.
• Use data and employee feedback to continuously improve communication strategy, content, channels, and experiences.
• Monitor external, business, and workplace trends that may influence employees and proactively recommend communication opportunities or actions.

Required Qualifications

• 12+ years of experience in employee communications, internal communications, corporate communications, or a related discipline, including significant experience leading communications in a complex global organization.
• Demonstrated experience developing and leading strategic employee communications programs aligned to business strategy and organizational priorities.
• Experience leading and developing communications professionals and establishing priorities for a team or significant area of responsibility.
• Strong business acumen with the ability to understand business strategy, organizational dynamics, and market context and translate them into effective communications.
• Demonstrated experience advising and influencing senior executives on communications strategy and significant business matters.
• Exceptional written, verbal, and presentation communication skills with the ability to translate complex business concepts into clear and compelling narratives.
• Significant experience communicating across cultures, geographies, and employee audiences, with strong understanding of cultural nuance and localization.
• Experience leading communications for complex organizational change, transformation, or other high-impact business initiatives.
• Strong judgment and the ability to navigate ambiguity, sensitive issues, competing priorities, and complex stakeholder environments.
• Demonstrated ability to build strong relationships and influence outcomes across functions and levels of an organization.
• Experience using employee insights, data, and measurement to inform communications strategy and decision-making.

Preferred Qualifications

• Experience leading employee communications in India and across multiple international markets.
• Experience within a global technology, SaaS, or similarly complex and fast-moving organization.
• Experience working in a global communications model where regional and functional teams partner closely with a centralized communications organization.
• Experience supporting senior executives with communications strategy, leadership positioning, and employee engagement.
• Experience with organizational transformation, operating model changes, mergers and acquisitions, or other significant business changes.
• Understanding of the employee communications landscape, workplace culture, and business environment in India and other international markets.
• Experience developing and executing communications for large employee populations across multiple locations and work environments.

Core Competencies

Strategic Communications Leadership

Develops strategic communications objectives and plans aligned to broader business and functional priorities. Connects communications strategy to business outcomes and ensures the team focuses its resources on the work with the greatest impact.

Business Acumen

Demonstrates a strong understanding of business strategy, organizational dynamics, industry trends, and the changing business environment. Uses that understanding to provide communications counsel that advances both employee and business outcomes.

Executive Counsel & Influence

Builds credibility with senior leaders and serves as a trusted communications partner on matters of significance. Anticipates different perspectives, communicates a clear point of view, and influences leaders and stakeholders toward effective outcomes.

Global & Cultural Fluency

Understands how culture, geography, business context, and employee experience influence communications. Connects global strategy with local relevance while ensuring international perspectives inform broader communications decisions.

Employee-Centered Storytelling

Transforms complex business strategies and organizational priorities into compelling narratives that create clarity, relevance, and connection for employees.

Thought Leadership

Brings communications expertise, external perspective, and innovative thinking to complex business challenges. Identifies new approaches and contributes ideas that strengthen the broader Employee Communications strategy and function.

Organizational Leadership

Provides clear direction and develops a high-performing team. Establishes priorities, aligns resources to strategic objectives, and creates an environment where communications professionals can grow and deliver strong results.

Complexity & Judgment

Directs the resolution of highly complex communications challenges using business context, functional expertise, analytical thinking, and sound judgment. Navigates ambiguity and sensitive issues while balancing the needs of employees, leaders, and the business.

Cross-Functional Partnership

Builds strong relationships across Communications, People, business leadership, and other functions. Influences integrated priorities and creates alignment across teams to deliver more effective employee experiences.

Success in the First 12–18 Months

• Establishes credibility as a trusted strategic communications partner to international and global leaders.
• Develops a clear international employee communications strategy aligned with UKG's business and global communications priorities.
• Builds strong connections between international markets and the global Employee Communications team, improving the flow of insights, priorities, and communications in both directions.
• Strengthens how company strategy and business priorities are translated for international employees, increasing clarity, relevance, and connection.
• Establishes effective partnerships with senior business leaders and provides strategic communications counsel on significant organizational priorities.
• Builds and develops a high-performing communications team with clear priorities, roles, and accountability.
• Strengthens leadership communications and employee engagement across India and other priority international markets.
• Demonstrates measurable improvement in communication effectiveness through employee insights, engagement data, and business feedback.
• Successfully leads communications for significant business changes or transformation initiatives affecting international employees.
• Becomes a valued contributor to the broader Employee Communications strategy, bringing international insights, business perspective, and innovative thinking that strengthen communications across UKG.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com