Senior Project Manager

Sr Project Manager for insurance client

• Lead end-to-end delivery of complex programs and strategic initiatives, owning scope, schedule, budget, quality, risks, dependencies, and executive-level outcomes

• Act as Secretariat for SteerCo, Delivery Action Team (DAT), and strategic governance forums, ensuring effective coordination and decision tracking

• Support New Demand Pathway to enhance delivery efficiency and portfolio throughput

• Define program operating model, governance cadence, delivery roadmap, milestone plans, and accountability structure across business, technology, data, risk, and compliance stakeholders

• Provide embedded PMO/delivery support to create portfolio capacity and enable focus on execution

• Drive continuous improvement and value creation across delivery processes

• Champion Agile portfolio management practices and provide training on portfolio frameworks

• Act as the interface between delivery teams and central PMO/APO services

• Enable data governance and regulatory compliance through alignment with risk and compliance teams

• Manage integration, dependencies, and cross-functional alignment across business and technology teams

• Manage interdependent workstreams, vendor/client teams, senior stakeholders, and delivery leads to ensure integrated execution and timely resolution of blockers

• Govern backlog prioritization and ensure alignment with strategic goals, funding, and stakeholder expectations

• Support Agile program execution including quarterly planning and sprint alignment across multiple squads

• Lead stakeholder communication and reporting, including SteerCos, dashboards, and status updates across geographies

• Drive RAID management, including risk mitigation, escalation, and issue resolution

• Support financial analysis and decision-making, including cost-benefit, cost of delay, and prioritization trade-offs

• Own program-level financial tracking, resource planning, capacity management, benefits realization, and leadership reporting to support informed investment decisions

• Enable cross-geography collaboration through structured planning and effective communication

• Bachelor's degree in Computer Science, Business Administration, or related field; Master's degree preferred.

• 12+ years of experience in Project Management, Program Management, PMO, or delivery leadership roles, with demonstrated ownership of complex, cross-functional transformation initiatives aligned to strategic business goals

• Proven experience as a Lead Project Manager or Program Manager managing multiple workstreams, senior stakeholder forums, delivery governance, RAID logs, resource plans, and executive reporting

• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.

• Able to influence a diverse group of stakeholders; strong leadership skills.

• Ability to operate independently in a client-facing leadership role, drive governance conversations, manage escalations, and align delivery teams with program objectives.

• Able to make difficult and quick decisions daily.

• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.

• Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands effectively.

• Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and collaborate across team.

• Strong Presentation and leadership skills

• Agile practitioner capabilities and experience working with or in Agile teams

• Strong understanding of hybrid, Agile, and waterfall delivery models, with ability to tailor governance, planning, and reporting practices based on program complexity and stakeholder needs

• Strong team-work, co-ordination, organization and planning skills