Branch Manager, Kisumu

Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape Africa, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our Machinery & Equipment department is seeking a Branch Manager, Kisumu to join our team in Nairobi, reporting to the Head of Machinery. In this leadership role you will provide overall leadership for branch operations, driving New Holland equipment sales, parts and service revenue, profitability and market share growth. You will lead and motivate the team, strengthen customer and stakeholder relationships, and ensure operational excellence and exceptional customer service across the region.

In this position you will:

• Drive Business Performance: Lead the Kisumu branch to achieve and exceed equipment sales volume, revenue, gross profit, and market share targets while ensuring strong overall business performance.
• Lead Branch Operations: Oversee the day-to-day operations of the Kisumu branch, ensuring efficient, productive, and streamlined activities across the business.
• Oversee Parts & Service Operations: Provide leadership and oversight of Parts and Service operations at the branch and other assigned locations, ensuring efficient support to customers and the wider Machinery Business.
• Grow Market Share: Build strong relationships with customers and key stakeholders, identify market opportunities, and drive initiatives that increase New Holland’s presence and competitiveness within the region.
• Lead and Inspire: Provide effective leadership to the branch team, motivating and developing employees to consistently achieve business targets and deliver sustained success for New Holland and Inchcape.
• Strengthen Customer Experience: Engage regularly with customers to understand their needs, gather market insights, address concerns, and ensure exceptional service that drives customer satisfaction, retention, and repeat business.
• Drive Customer Engagement: Collaborate with Marketing, Parts, Service, and business support teams to organize customer days, brand clinics, product introductions, and other initiatives that strengthen brand awareness and customer loyalty.
• Promote Operational Excellence: Embed effective ways of working across the branch, with a strong focus on productivity, health and safety, security, ethical business practices, and continuous improvement.
• Manage Regional Activities: Undertake routine travel within the assigned region to visit branch locations, customers, and key stakeholders, ensuring effective oversight and strong market engagement.

About You

       To be successful in this role, you would need:

• Education: A Bachelor’s degree (Honors) with a minimum Second-Class Upper Division. A postgraduate qualification or MBA will be an added advantage.

• Experience: A minimum of 10 years’ experience in field sales operations, customer marketing, and/or trade marketing, with a proven track record of driving business growth and market share gains.

• Customer Focus: Demonstrable success in managing customer relationships, understanding market needs, and developing strategies that drive customer satisfaction and business growth.

• Results-Driven Leadership: A strong high-performance mindset, with the ability to develop creative sales approaches, solve problems, correct course effectively, and go the extra mile to deliver results.

• People Leadership: Proven experience in capability building, skills development, and leading sales teams and organizations to achieve sustained success.

• Commercial Acumen: Strong commercial judgment and the ability to make effective decisions that deliver business results while meeting or exceeding customer needs.

• Integrity & Governance: High levels of integrity and openness, with a strong commitment to ethical practices, accountability, and good corporate governance.

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Enjoy a comprehensive remuneration and benefits package, such as:

• Competitive remuneration
• Group Life & Medical plan
• Pension/Provident plan
• Variable pay package
• Exposure to dynamic and collaborative work environment enabling
• Continuous learning & development opportunities

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Read more hereabout our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us
Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Inchcape Africa, with presence in Ethiopia (Motor & Engineering Company of Ethiopia), Kenya (Inchcape Kenya) and Djibouti (Inchcape Djibouti, Red Sea Automotive FZCO) is a member of Inchcape plc, a leading global automotive distribution company and the authorized distributor of multiple globally renown brands in all above three markets. Recently, the company expanded its brand portfolio with BYD and CASE Construction in Ethiopia market, New Holland Agriculture in Kenya market, reinforcing its commitment to delivering advanced technologies and shaping the future of mobility in the markets we operate.

Additional information request
Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.