Officer, Training and Development

AWARD Training Activities Coordination (in person, virtual and blended):

Seamlessly coordinate AWARD training activities for its fellowship programs and partner institutions in fulfilment of AWARD’s mandate by undertaking the following:

• Timely planning, scheduling, and execution of courses as per the AWARD workplan.
• Course materials are prepared according to AWARD’s training standards.
• Training venue requirements outlined and shared with operations and other relevant units.
• Effectively communicate with participants regarding course schedules, course requirements, pre-course activities, deadlines, and monitor progress.
• Administer course assessments, monitor progress and generate reports.
• Provide support during actual delivery by ensuring training tools and equipment are available and in working condition and trainers' and participants’ needs are addressed.
• Provide online technical support during virtual training events by

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Configuring breakout rooms, polls, waiting rooms, registration, interpretation channels, captions, and recordings.

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Orienting trainers, staff, and participants on virtual delivery tools and best practices.

• Maintain accurate records of training attendance, completion, training and evaluation reports.
• Attend inter-unit meetings supporting training deliveries.

Curriculum Design and Content Development:

Actively participate in planning and design of curriculum for in-person and virtual AWARD courses by undertaking the following: -

• Together with subject matter experts, participate in the design, development, review, and updates of the AWARD courses curriculum and content.
• Develop learning modules that integrate synchronous (live) and asynchronous (self-paced) learning components.

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Integrate inclusive and accessible learning practices into course design.

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Develop pre-course and post-course learning activities to extend learning beyond live sessions.

• Develop facilitator guides, learner guides, workbooks, and session plans for in-person, virtual, and hybrid delivery.
• Ensure content is optimized for delivery through the Learning Management System (LMS).
• Review and update existing curricula to ensure relevance, quality, and alignment with emerging trends and AWARD training standards.
• Recommend and incorporate digital learning tools and technologies for both in-person and virtual trainings that enhance learner engagement and collaboration..

Trainers and Resource Persons Management:

Manage the contracts and terms of reference of AWARD Trainers and other training resource persons in compliance with ICRAF and AWARD guidelines by undertaking the following: -

• Support the recruitment and onboarding of trainers and other resource persons.
• Maintain and update trainers’ database, areas of expertise and qualifications matrix.
• Actively participate in the allocation of trainers to various training activities as per AWARD’s workplan.
• Help prepare training budgets related to trainers’ engagement, training materials, and tools.
• Assist in drafting, reviewing, and processing trainer contracts, service agreements, and TORs.
• Ensure all trainer contracts are signed and filed in the designated folders.
• Track contract timelines, expiration dates, and renewals of training service providers.
• Ensure compliance with HR, procurement, or donor-related requirements.
• Maintain records of trainer payments and provide the Finance Unit with relevant documentation to facilitate payment processing.
• Ensure that trainers receive training briefs, programs, training materials, travel and logistical support.
• Attend and provide feedback during training post-session debrief with the trainers.

Knowledge Management:

Manage the knowledge management of the AWARD training courses content, resources, tools and Learning Community Portal by undertaking the following: -

• Ensure physical and digital learning resources such as workbooks, slides, handouts, reports (training and evaluation), learning aids are filed and easily accessible.
• Support the development and maintenance of vibrant learning resources repositories to serve AWARD training courses
• Assist in collecting, organizing, and categorizing training materials and reports.
• Ensure consistency, quality, and accuracy of information stored in knowledge systems.
• Gather reports, analyze participants' and facilitators' feedback, and share with relevant units
• Ensure current virtual learning platforms and digital collaboration tools are updated, available, and accessible when required
• Assist with analyzing learning portal usage and identifying gaps or improvement areas.
• Provide support to staff in accessing or retrieving training-related materials.

Pre-course and Post-training Follow-up:

Support to develop, administer and follow up pre and post-training activities to participants by undertaking the following: -

• Customize existing pre-course activities
• Communicate pre-course activities and requirements to participants
• Administer assessments test surveys
• Generate reports
• Disseminate the reports/feedback
• Follow up on participants' post-training requirements/expected outputs.
• Undertake continuous improvement and innovation by conducting periodic curriculum reviews based on participant feedback, learning analytics, and organizational priorities.
• Review training materials to ensure consistency, instructional quality, branding, and accessibility.

Liaison person with AWARD Training Stakeholders:

Maintain cordial working relationships with partner institutions, development partners, and other related stakeholders to ensure seamless delivery of AWARD courses by doing the following tasks:-

• Assist in facilitating communication between training partners, participants, and AWARD.
• Schedule and document meetings with stakeholders.
• Follow up on action items, requests from participants, trainers and related stakeholders.
• Maintain a contact database of key stakeholders and partners.
• Prepare formal congratulatory messages to AWARD training alumni and stakeholders for key milestones as and when necessary.
• Follow up on disputes or complaints from participants and trainers and have them addressed by the relevant units/office

Requirements

• Master’s degree in education, or training and development, and/or related fields
• At least 5 years of progressive experience in capacity development, managing training programs, preferably in an international or regional organization.
• Professional certification in virtual facilitation and learning technologies, e-learning instructional design
• Demonstrated experience providing technical support in virtual and blended learning using digital learning technologies and learner engagement techniques.
• Experience administering a Learning Management System (LMS).
• Experience providing technical support during live online events
• Working knowledge of the French language would add value given that we now have partners and participants from francophone countries.
• Ability to manage and lead hybrid teams.
• Expertise and experience in delivering training or capacity development intervention on gender-responsive approaches in agrifood systems, would be an added advantage.