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Operations Specialist, Vehicle Registration

  • Tesla
  • Casablanca, Settat, Morocco
  • MAD 144,000 – MAD 216,000

What to Expect

The Vehicle Registration Specialist is responsible for all document handling related to vehicle registrations for the assigned country. This role is expected to work cross-functionally with Sales & Delivery teams to ensure a timely, efficient and smooth transaction for all customer deliveries. This role will also support vehicle homologation as needed and any other admin function to support the manager.

What You’ll Do

  • Manage all aspects of the vehicle registration process to ensure vehicles are registered in a timely manner and in line with local requirements.
  • Responsible to register Tesla owned fleet vehicles, related to marketing, press, service, as well as arranging the insurance.
  • Handling all country specific homologation tasks when new type approvals or products are released.
  • Responsible for being an expert on all vehicle registration, homologation, and vehicle law topics in a designated country.
  • Coordinate with Sales & Delivery and Order Operations to process pre-delivery and day of delivery documents accurately.
  • Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
  • Establish vehicle registrations processes for new markets and optimize for existing markets.
  • Conduct all business dealings in a way that creates a superior ownership experience.
  • Develop and implement local best practices for vehicle deliveries together with the manager.

What You’ll Bring

  • Excellent organization and prioritization skills.
  • Ability to multitask effectively and get a lot done in a high-quality manner
  • Comfortable working in a fast-paced environment.
  • Proven ability to work well with others in a team.
  • Superior attention to detail.
  • Willingness to work on a flexible schedule, according to activity volume.
  • Ability to work across multiple systems.
  • Bachelor's degree or equivalent combination of education and experience.
  • Administrative (and customer-facing) experience preferred.
  • Fluency in English and relevant local language required.

Skills

  • Vehicle Registration
  • Document Management
  • CRM
  • Cross-functional Coordination
  • Regulatory Compliance
  • Process Optimization
  • Customer Service

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