Field Service Engineer

Job ID

521510

Posted since

07-Sep-2026

Organization

Smart Infrastructure

Field of work

Customer Services

Company

Siemens Malaysia Sdn. Bhd.

Experience level

Mid-level Professional

Job type

Full-time

Work mode

Office/Site only

Employment type

Permanent

Location(s)

• Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

As a Field Service Engineer, you will play an important role in supporting customers through the testing, commissioning, maintenance, and troubleshooting of electrical distribution systems. You will work closely with customers, project teams, and technical specialists to deliver reliable service solutions while ensuring safety, quality, and operational excellence.

You’ll create impact by:

• Testing, Commissioning & Maintenance: Perform testing, commissioning, troubleshooting, and maintenance activities for Siemens medium-voltage and low-voltage switchgear systems.
• Technical Support & Service Delivery: Support site installation, supervision, and customer service activities to ensure successful project execution and system performance.
• Fault Investigation & Problem Resolution: Carry out fault diagnosis, troubleshooting, and rectification activities at customer sites to minimize downtime and optimize system reliability.
• Technical Documentation & Reporting: Prepare service reports, commissioning records, and relevant technical documentation in accordance with project and business requirements.
• Product & System Support: Provide technical support for a range of electrical distribution solutions, including: 8DA10 GIS, NXAIR, NXPLUS C, 8DJH RMU, SIVACON S8.
• Safety & Compliance: Ensure all activities are performed in compliance with Siemens and customer safety standards, quality requirements, and industry regulations.

Your Defining Qualities:

• Diploma or Degree in Electrical Engineering or a related discipline, with a strong technical foundation in electrical power systems.
• 2-5 years of experience in switchgear testing, commissioning, field service, or related technical service environments, with exposure to medium-voltage and low-voltage electrical distribution systems.
• Experience with switchgear technologies, preferably including Siemens products such as 8DA10, NXAIR, NXPLUS C, 8DJH RMU, and SIVACON S8. Exposure to ABB, Schneider Electric, or similar technologies would be advantageous.
• Knowledge of Protection & Automation systems, preferably with exposure to SIPROTEC 5, Reyrolle 5, SICAM A8000, and IEC 61850 communication protocols.
• Strong troubleshooting and problem-solving capabilities, with hands-on experience in fault diagnosis, testing, commissioning, and rectification activities in site-based environments.
• Self-motivated with a continuous learning mindset, able to work independently in a dynamic field-service environment while maintaining a strong focus on safety, quality, and customer service.
• Willingness to travel and support customer sites across Malaysia, with a valid driving license. Safety certifications (e.g., OSHA, CIDB, or equivalent) and Siemens product training or certifications would be an added advantage.

In return, we offer you:

• Flexible mobile working policy that allows for time off for you to recharge and spend more time with your loved ones.
• Attractive compensation and benefits.
• Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion.
• Endless possibilities and opportunities for progression and learning.

Recruitment Process:

• CV Screening
• A session with our recruiter to understand your motivation & your past experiences
• 1-3 Business Interviews
• Offer Stage
• Medical test

Come join us, and #TransformTheEveryday for everyone!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Public Notice: Recruitment Fraud

We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.