Area Sales Manager PVC - North

Job Title: ASM PVC Business

1. Job Purpose

To maintain relationships at different levels of hierarchy with EPCL’s PVC customers, dealers, and authorized distributors in Northern region.

Focused sales and customer service activities are required to maintain sales of PVC resin products across the dedicated area assigned in the market.

Bridge the gap between external and internal stakeholders with the ultimate aim to ensure customer satisfaction and internal reporting.

Keep the Regional Sales Manager up to date on market intelligence, trends and customer wise data through information gathered from direct and SO’s contacts so that same can be conveyed/taken up with the Business Head PVC / Chief Commercial Officer for timely decision making.

1. Key Responsibilities

Supervise sales for PVC business and identify gaps as per market dynamics for Areas responsible and report to RSM

Maintain high service levels for customer satisfaction for designated area

Identify new customers to improve sale and increase geographical presence in the area allocated

Explore avenues of customer/trade association engagement

Assessment of customer/market demand as per information provided by SOs

Identify any special customer demands and convey to RSM to collectively devise plan of action to meet them consistently

Maintaining relations with customers’ higher and lower management on personalized basis through effective customer visit plans with Sos

Provide RSM consolidated market report from team of self and SOs on weekly basis

Funds recovery from customers

Following SOPs with regards to day to day business

Support organizational efforts in achieving digitization for process improvements

Knowledge, Skills & Abilities, Experience [KSAE] required

1. Customer relationship management
2. Good communication skills
3. End to end operations management
4. Marketing/sales (preferably B2B)
5. General administration
6. Critical thinking
7. Decision making under pressure

Experience & Education

Professional Experience

4 to 6 years of relevant B2B sales experience

Education & Technical Qualifications

Bachelors degree in Business / Marketing / BBA

Valid driving license