Patient Service Representative

Position Information

Internal Posting? Posting Number SP005460P Position Title Patient Service Representative Division/College Student Affairs Department Student Benefits, Health & Wellness Location Moscow Posting Context Statement Position Overview

This position provides support services for Vandal Health Clinic. They are responsible for maintaining patient records and providing general information about Vandal Health Clinic to patients, faculty, staff, students and the public about services and certain policies and procedures.

Duties may include:

• Schedule and reschedule patient appointments
• Screen client telephone calls for clinicians
• Process new patient paperwork and confidential information
• Other duties as assigned

Unit URL

https://www.uidaho.edu/current-students/student-health-services/ship

Position Qualifications

Required Experience

• One year performing office support functions such as document or records management, composing or editing and formatting business documents, reception and/or customer service
• Using computer software and applications for word processing, developing spreadsheets, email and internet research

Required Education

• High School Diploma or equivalent

Required Other

• None

Additional Preferred

• Experience understanding and knowledgeable of medical terminology
• Experience with and knowledgeable in Electronic Health/Medical Records
• Experience in a mental health or medical clinic setting
• Experience working with or knowledgeable of the HIPAA of 1996 and FERPA, pertaining to releasing protected health information
• Two years of general office experience OR one year of office or customer service experience in a healthcare setting OR equivalent education/experience

Physical Requirements & Working Conditions

• None

Degree Requirement Listed degree qualification is required at time of hire

Posting Information

FLSA Status Non-Exempt Employee Category Classified Pay Range $20.00 per hour or higher depending on education and experience Type of Appointment Fiscal Year FTE

1

Full Time/Part Time Full Time Funding A visa sponsorship is available for the position listed in this vacancy. No Posting Date 09/22/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants

To be considered your “Letter of Qualification” must address each of the required qualifications. Additionally, please provide information in support of your application regarding the preferred qualifications as relevant. First Consideration Date is October 6, 2026.

Applicant Resources https://www.uidaho.edu/human-resources/careers/applicant-resources Background Check Statement

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

EEO Statement

The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.