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Teller

  • Central Bank
  • Jefferson City, United States
  • $28,000 – $35,000

Central Bank is seeking a qualified individual to join our team as a Teller. This role offers a fast‑paced, engaging work environment with opportunities for growth and advancement. The Teller serves as the face and voice of our organization and is expected to present a professional image while delivering outstanding customer service.

This is an excellent opportunity for someone who enjoys working in relationship-focused business—building connections with customers, understanding their financial needs, enjoys a challenge and provides thoughtful solutions that support their financial well‑being.

Key Responsibilities:

  • Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
  • Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.
  • Actively listen to customers and always communicate positively and professionally
  • Identify customer needs and recommend bank products and services that are customer‑focused and solution‑oriented.
  • Make appropriate referrals to other lines of business for both traditional and non‑traditional products and services.
  • Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
  • Effectively de‑escalate customer concerns or complaints by remaining calm, empathetic, and solution‑focused, while following bank policies and escalation procedures as needed.
  • Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Qualifications

Cash handling and/or customer service experience preferred
Basic math skills, PC and typing skills and the ability to count U.S. currency
Attention to detail and a high degree of accuracy
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
Look for cross-sell opportunities in a customer-centric manner.
Ability to stand for long periods of time and lift 20 lbs.

Must be available to work all throughout the year. This is not a seasonal only position.

Company

Work Hours

Monday - Friday 8:00am-4:45pm and 2-3 Saturdays per month 8:00am - 12:00pm

Skills

  • Cash Handling
  • Customer Service
  • Financial transaction processing
  • Cash Drawer Balancing
  • Compliance Knowledge
  • Product Knowledge
  • Conflict Resolution

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