IT Systems Administrator Supervisor

POSITION SUMMARY

The IT Systems Administrator Supervisor will be responsible for managing the IT team to resolve incoming user support requests regarding hardware, software, networking, and other computer-related technologies.

PAY TRANSPARENCY/COMPENSATION

$70,304 Annually

RESPONSIBILITIES

• Manages and supervises the daily functions of the projects IT team
• Ensures all user accounts and groups are maintained and updated on the project
• Ensures project’s computers, servers, and network devices are setup and configured correctly and maintained
• Ensures current and new Windows Workstations are configured, managed, and maintained as needed
• Updates, manages, and trains personnel on the projects CMMS (Shopfax) system
• Runs projects CMMS (Shopfax) reports as required
• Ensures all project sites receive IT support with, computers, monitors, printers, and CMMS (Shopfax)
• Maintains accountability and ordering of computer hardware and software inventory
• Reconcile and distribute IT vendor invoices
• Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 6:30 am to 2:30 pm, however some extended or weekend hours may be required.
• Other duties as assigned by the Projects Director and/or Project Manager

QUALIFICATIONS

• Bachelor's degree in related field of work preferred
• Five years of Project/Program IT support experience required
• CMMS (Shopfax) system experience preferred
• Ability to test software and hardware to evaluate ease of use and whether product will aid user in performing work
• Technical support experience:
  • Microsoft Office Suite 365
  • Microsoft Windows 2022 Server
  • Microsoft Active Directory
  • Microsoft Exchange
• Effective oral and written communication skills with all levels of the organization
• Strong organizational skills with the ability to manage time and multiple priorities to completion
• Problem solving skills with an analytical thought process
• Ability to adapt to a rapidly changing environment
• May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

Company Info

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training, and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners. Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality, and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis' forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

EEOC Statement

Constellis and its affiliated companies are equal opportunity employers. All applicants receive consideration without regard to race, color, sex, age, ethnicity, religion, national origin, disability, veteran status or any other characteristic prohibited by federal, state, or local law.