Strategy and Transformation Intern

Business Unit/Role Specific Info

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

GCS is seeking a graduate student for a summer internship within the Strategy & Transformation team supporting the Global & US Large Enterprises team (G&L).The Global & US Large Enterprises team (G&L), offers industry-leading T&E program management, including corporate travel cards and central billing solutions, as well as a growing set of business-to-business payment solutions that help clients improve process control, manage cash flow, and generate value from accounts payable.

How will you make an impact in this role?

As a Strategy & Transformation Intern you will own a strategic project tied to the long-term growth priorities of the G&L Client Management and Sales organizations. Working within the Strategy & Transformation team, the intern will help identify client and colleague needs, shape actionable strategies, and align cross-functional partners around execution.

Responsibilities can include:

• Own a strategic project from definition through final recommendation.
• Partner with senior leaders and key stakeholders to clarify priorities, objectives, and execution plans.
• Collaborate as needed across Client Management, Sales, Marketing, Product, Finance, Technology, Pricing, Legal, and Compliance.
• Assess business needs using client insights, colleague feedback, market trends, analytics, and financial data.
• Translate complex information into clear, data-driven insights and recommendations.
• Develop executive-ready presentations and communicate findings to senior audiences.
• Build and maintain project plans, milestones, decision points, and stakeholder communications.

Identify opportunities to improve processes and strengthen business outcomes

Minimum Qualifications

• Currently enrolled in full-time graduate degree program.
• Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
• 3 plus years of prior full-time work experience

Preferred Qualifications

• Interest in commercial payments, business strategy, transformation, or project management.
• Strong analytical and problem-solving skills, with the ability to simplify complex topics.
• Intellectual curiosity and an eagerness to learn about the evolving payments landscape and emerging technologies.
• Ability to collaborate effectively and build relationships across teams, levels, and geographies.
• Strong project management, organizational, and attention-to-detail skills.
• Clear and concise written, verbal, and presentation skills.
• Proactive, adaptable, and comfortable working through ambiguity and changing priorities.
• Ability to manage multiple workstreams and deliver independently.
• Confidence challenging the status quo and identifying opportunities for improvement.
• Proficiency in Microsoft Excel and PowerPoint required, familiarity with Microsoft Copilot and ChatGPT recommended.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.