Clearance: Public Trust Required

Location: Washington D.C./Hybrid

Agile Program Manager - Hybrid (Key) #906

NTIA Agile Mission Support Services

Position Summary

The Program Manager is the key personnel lead and primary point of contact for the NTIA Agile Mission Support Services contract. This position provides overall contract leadership and integrated oversight for a nine-person, cross-functional team supporting program management, financial operations, analytics, business process improvement, IT portfolio coordination, and administrative mission support. The Program Manager ensures responsive, high-quality performance as NTIA priorities, executive direction, workloads, and reporting requirements evolve.

Primary Responsibilities

• Provide comprehensive contract and project oversight, including planning, budgeting, resource allocation, implementation, quality management, and compliance with contractual requirements.
• Serve as the primary interface with the Contracting Officer, COR, TPOC, and other NTIA representatives; facilitate clear communication and timely resolution of issues.
• Direct staffing, workload prioritization, operational coordination, and mission support across all task areas; maintain an adequate workforce for uninterrupted performance.
• Lead kickoff activities and organize team participation in Government-requested meetings, executive taskers, operational reviews, and cross-office coordination activities.
• Monitor performance against objectives, milestones, benchmarks, labor-hour usage, deliverables, and quality standards; adjust plans and resources to maintain performance.
• Prepare and present monthly operational status reports covering accomplishments, ongoing activities, emerging risks and issues, surge support, staffing, operational metrics, and upcoming work.
• Establish and maintain risk, issue, action, and decision tracking; develop mitigation and contingency plans and elevate matters requiring Government attention.
• Coordinate with NTIA offices and external stakeholders to integrate project activities with broader organizational priorities and mission outcomes.
• Promote collaboration, professional conduct, ethical performance, confidentiality, data accuracy, and continuous improvement across the contractor team.
• Ensure reports and work products are accurate, timely, objective, clearly written, methodologically consistent, and compliant with applicable federal and professional standards.

Minimum Requirements

• Master's degree in a related field or current Project Management Professional (PMP) certification.
• At least seven years of direct project management experience, including at least three years managing large-scale Government contracts or complex financial-management projects.
• Demonstrated experience leading diverse teams, managing budgets greater than $3 million, and delivering work under tight timelines and regulatory constraints.
• Proven experience in strategic planning, project controls, risk management, resource planning, quality oversight, and senior stakeholder communication in a Government or financial-services environment.
• Demonstrated experience supporting operational activities, agile operational environments, executive coordination, and Government mission support operations.
• Excellent written and verbal communication skills, sound judgment, and the ability to lead effectively in a dynamic, cross-functional environment.
• Ability to obtain and maintain the Public Trust designation or security clearance required for the assigned work.

Desired Qualifications

• Experience supporting the Department of Commerce, NTIA, or another federal civilian agency.
• Experience managing labor-hour contracts, staffing plans, monthly status reporting, invoices, and performance metrics.
• Working knowledge of federal budget execution, financial management, acquisitions support, audit readiness, and internal controls.
• Experience with Microsoft 365, SharePoint, ServiceNow, Power BI, Tableau, and federal operational or financial systems.
• Agile, Lean Six Sigma, SAFe, or other process-improvement certification or practical experience.