Hotel Night Auditor

Overview

Sunday River Resort is seeking Hotel Night Auditors to join our Lodging team! This is winter seasonal overnight position (11 PM – 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours — delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations.

If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you.

Responsibilities

• Deliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-out

• Serve as the primary overnight point of contact for all guest inquiries, concerns, and special requests

• Manage and verify room reservations, room assignments, and room rate accuracy across the property

• Perform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accounts

• Run and organize daily reconciliation reports as directed by the Accounting and Lodging departments

• Prepare and distribute overnight operational reports to set up day shift teams for success

• Respond to and coordinate with security and maintenance staff as needed during the overnight shift

• Provide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activities

• Handle all phone inquiries professionally and efficiently

• Maintain a thorough working knowledge of hotel emergency procedures and respond

Qualifications

• High school diploma or equivalent required

• Previous hotel front desk, night audit, or hospitality experience preferred but not required — we will train the right candidate

• Proficiency in Microsoft Office programs; experience with a Property Management System (PMS) such as Springer Miller Systems

• Strong attention to detail and comfort with basic financial reconciliation tasks

• Excellent verbal communication and customer service skills

• Ability to work independently and problem-solve in a fast-paced overnight environment

• Must be available to work overnight shifts, including weekends and holidays

Compensation & Benefits

• Wages range from $18 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department.

• Seasonal Team Member perks include:

• Free ski and golf pass for self, and additional passes for dependents of full-time Team Members.

• Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa.

• Eligibility for affordable Team Member housing.