IT - WMS Super User

About NewCold
NewCold is a global leader in advanced food logistics. Our warehouses and transport network sit at the center of the food supply chain. Connecting the world’s major food manufacturers with retailers and food service providers.

Our goal is to keep the world’s food fresh and safe with our proprietary technologies and innovative solutions.

NewCold designs, builds, and operates state-of-the-art cold storage facilities that are highly automated. We push the boundaries of logistics with end-to-end storage and transport operations that add greater resilience, efficiency, and sustainability to supply chains on four continents. And we are growing rapidly.

To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us!

Your role as a IT - WMS Super User

Key responsibilities:

Salary:
$71,000 - $75,000

Job Purpose:
To effectively manage the IT and WMS functions on site and provide a level of service in line with customer requirements, at a level of cost agreed in the budget. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site. To become an expert in all IT related systems and software programs, to provide full support with suppliers.
Responsibilities& Core Tasks
Verify that that agreed Customer SOPs are executed with precision and without deviation. Unless previously stated by the Site Manager.
Continually monitoring all IT hardware on site to make sure all is in good repair.

Training and indirectly managing the team to ensure all are in line with company IT policy and ensuring agreed standards followed
Working with the managers or supervisors on improvement initiatives to reduce cost and/or improve service
Exploring and implementing additional functionality related to both the Software and Hardware systems
Bug detection and fixing with all systems both Software and Hardware.
Implementing all system updates and planning updates with the corresponding teams or departments
Training operational staff during on-boarding and when updates or improvements are made
Engaging the WMS supplier (Davanti) to ensure the system is working correctly and improvements are completed
Engaging various Software and Hardware suppliers to maintain site requirements
Closely monitor and control all expenditure, focusing on IT related costs and reacting quickly to adverse variances
Complete agreed internal reporting and communication as required by Site Manager

Additional Tasks
Assisting the operation as required by the site, including:
Support Business Development initiatives as and when required
Share best practice and standards with colleagues in other Newcold sites, and join collaborative projects
Continually look to opportunities for improvement
*This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

#NCAJ

Who we are looking for:
We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:

Qualifications:
This is a fully on-site position, NO REMOTE WORK.
Educational Requirements
High School Degree
Bachelors in Degree in Information Systems or in a related field of expertise

Experience Requirements
5+ years of operational experience in cold storage IT and WMS systems
Implementation experience in IT and WMS systems for cold storage facilities
4+ years of experience in Training and Team Leadership experience within cross cultural environments.

Why join NewCold?

At NewCold, our people are our most valuable asset. We take pride in our team-oriented culture, where innovation and collaboration are at the heart of everything we do.
What we offer:

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

Whether you’re a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact?

How to apply:
If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English. Suitable candidates will be invited for a first interview with the hiring manager. A second interview will follow with a wider group of NewCold team members.

Can we welcome you on board as our new IT - WMS Super User and help continue our successful growth?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.