IT Support Specialist

TEKsystems is partnering with a global organization looking to add an IT Support Specialist to their team. This is a hands-on support role supporting multiple facilities throughout southern Indiana. The right candidate will enjoy solving technical issues, working directly with end users, and taking ownership of both day-to-day support and larger IT projects.

Location & Travel

This position is based out of Franklin, IN and requires onsite support across several area facilities. Occasional travel between local sites is required, with mileage reimbursement and any necessary hotel accommodations covered.

What You'll Be Doing

• Provide onsite technical support for desktop, laptop, printer, mobile device, and peripheral issues
• Troubleshoot and repair hardware and software problems for end users
• Support devices such as monitors, keyboards, mice, scanners, printers, RF scanners, mobile phones, and tablets
• Install, configure, and deploy hardware, software, and operating systems
• Assist with onboarding, offboarding, account management, and user support requests
• Manage and maintain IT assets including procurement, inventory tracking, repairs, and replacements
• Support site projects, hardware rollouts, upgrades, and technology implementations
• Document processes, procedures, technical issues, and resolutions
• Partner with remote support teams to resolve escalated technical issues
• Assist with network and connectivity troubleshooting before engaging specialized infrastructure teams
• Support server administration, patching, updates, backups, and recovery efforts as needed
• Provide end-user training and communicate upcoming technology changes or projects
• Ensure compliance with company security standards, policies, and IT best practices

What We're Looking For

• 3+ years of IT support, desktop support, service desk, or technical support experience
• Strong hardware and software troubleshooting experience
• Experience supporting Windows environments and Microsoft technologies
• Familiarity with Active Directory, user account management, and device deployment
• Basic networking knowledge including TCP/IP and connectivity troubleshooting
• Experience supporting printers, mobile devices, and peripheral equipment
• Strong customer service and communication skills with the ability to support users at all levels
• Ability to prioritize workload and manage multiple issues in a fast-paced environment
• Experience with documentation, asset management, and process improvement initiatives

Preferred Qualifications

• Windows, Cisco, CompTIA, or other industry certifications
• ITIL Foundation certification
• Experience with Windows Server administration and virtualization technologies
• Experience supporting manufacturing or multi-site environments
• Exposure to disaster recovery, business continuity, or infrastructure projects

This is an excellent opportunity for someone who enjoys being the go-to IT resource onsite and wants a role that combines customer support, troubleshooting, project work, and infrastructure exposure.

Job Type & Location

This is a Contract position based out of Franklin, IN.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Franklin,IN.

Application Deadline

This position is anticipated to close on Sep 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.