Host

Purpose:
To greet and accommodate the needs of each guest in a manner such that we ensure his or her continued patronage. Sincere dedication from every one of our Team Members to provide an exceptional experience and outstanding service.
Key Responsibilities:

• Greet and seat guests as they enter* Inform the guest of any specials and their server’s name* Anticipate guest needs i.e. high chairs, booster chair or booth/table* Know your availability 1. Which server is next in rotation* What tables you have available* Keep accurate records on floor chart and rotation sheet* Answer phone and provide accurate information on pricing, location, hours and menu items* Run the “wait sheet” providing accurate wait times to guests* Assist servers in pre-busing, running food and filling beverages* Busing tables* Reset tables* General cleanliness i.e. floors, restrooms, doors and windows* Complete side work duties* Observe guests and report any concerns or complaints to Management prior to the guest leaving* Final greetings to guests and invite them to return

Physical requirements:

• 100% Ability to communicate clearly in English* 100% Walk and stand for long periods of time ( 6-8 hours)* 80% Reach, bend, stoop, wipe and lift up to 40 lbs.

Qualifications:

• Must be 16 years old* Must have friendly and outgoing personality and demeanor* Must be a problem solver and have the ability to keep calm under pressure* Be able to perform physical requirements

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.