Sacker

PURPOSE STATEMENT: To provide courteous service to customers through careful bagging and carryout of purchases.

SIGNIFICANT JOB RESPONSIBILITIES

1. To provide customer service by smiling, greeting and thanking all customers.- To respond to customer questions/requests and explain store policies in a courteous manner.- To bag customer purchases quickly insuring that the bags are not overloaded and the merchandise is not damaged.- To clean store floors, check lanes, carts, restrooms, parking lot and cases. Safely use cleaning equipment and chemicals.- To prevent loss of money and merchandise through removal of bottom-of-cart items, careful product handling, completion of price checks on not on file or miss-scanned items and correct identification of produce.- To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately (water, broken containers, floor mats).- To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business.- To understand the operation, safety requirements and restraints of bag stands, baler, case cutter, check lanes and intercom system.- To move bagged purchases from store to customer car.- To bring shopping carts into the store from the parking lot so that NO carts are left on the lot.- To move recyclable materials, damaged and "returnable" products to the backroom, sorting the materials into bins.- To bring bales and boxes of grocery bags from the backroom to the front end and refill each bag stand area.- To remove trash from throughout the store, operating the baler (for those at least 18 years old) and put the compacted bale on a pallet.- To return merchandise not wanted by customers (go back) to their location on the shelf.- To change signs, banners and AD in the front/interior of the store.- To assist cashiers by removing bottom-of-cart items.

PRODUCTIONS STANDARDS:

1. Able to bag/carry out purchases without damage to merchandise.- Able to bag customer purchases in less than _____ minutes.- Respond to cashier call for assistance within 30 seconds.

SUPERVISION RECEIVED: Bagger/Sacker/Courtesy Clerk's report directly to the Front End Manager or Store Manager.

QUALIFICATIONS:
REQUIRED:

1. Basic mathematical ability (add, subtract, multiply, divide).- Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers concerning store policy/procedures and use of equipment.- Able to pass basic physical examination and drug screen.- A stable work and educational history.- The ability to read and write English. Able to read instructions, labels, numbers, printed paper and forms.- Make judgments concerning customer interaction and the bagging of purchases.- Able to bag customer purchases so that products will stack without damage (spatial relationship).- Good interpersonal communication skills.

PREFERRED:

1. High school diploma or equivalent.- Prior experience in a related type of job.- Prior experience operating a baler, case cutter, cleaning/sanitation equipment and intercom.

TASKS OF THE JOB -- This position generally includes:

1. Mobility:
   • To complete grocery/produce price check in aisle, approximately 75 yards.* To remove bottom-of-cart items, approximately 25 feet.* To end of check-lane to bag purchases at the checkstand, approximately 15 feet.* To return "go backs" and "face"/clean/stock shelves, approximately 75 yards.* To move from store to customer's car in parking lot and back to store with carts, approximately 100 yards.* To move to backroom of store for supplies/product/maintenance equipment and return, approximately 100 yards.- Work on tile, asphalt, or concrete for a maximum of 8 hours in duration.- Unload customer purchases from and to cart/checkstand/car, 10 to 15 lbs. each.- Move/lift a maximum of 100 lbs. from 6 inches to 48 inches.- Move a maximum of 100 lbs. up to 10 feet.- Pick up items from floor/case/shelf/cart/bottom of cart/ground/checkstand.- Select bags at bag stand and replenish bags.- Place bags in customer's car.- Complete cleaning duties at front end, backroom, and in store aisles.- Attain merchandise on the top of grocery shelves, approximately 84 inches from the floor.- Attain merchandise on the check-lane and cart.- Clean checkstand/belts/equipment, fill backstand area, and replenish supplies.- Place bags in customer's car.- Handle paper/plastic bags.- Handle car door opening/closing handles.- Grasp and handle wet/cold/hot/crushable store products.- Grasp shopping cart and maintain equipment.- Move shopping carts, stocking carts, and cleaning equipment up to 100 yards.- Recognize merchandise, bag size, product size, shelf tags, labels on products, grocery carts, signs, customers, and cars,- Perceive color difference in produce/grocery items.- Respond to customer questions and responses.- Respond to intercom.- Respond to co-workers questions.- Communicate with customers (greeting, thank you).- Answer customer questions and respond to comments.- Use the intercom system.- Communicate with co-workers.- Read labels, signs, tags, AD, numbers, and aisle markers.

WORK ENVIRONMENT

1. Inside and outside work with variations in heat/cold/dust/humidity.- Exposure to all weather conditions (hot, cold, rain, snow, sun, ice, and wind).

SAFETY:

1. The employee will not use drugs or alcohol on the job.- The employee will not create a direct threat to the health and safety of others on the job.