Senior IT Engineer

Manifest Solutions is currently seeking a Senior SAP Engineer for a hybrid position in Columbus, OH and Merrillville, IN.

• Collaborate on end-to-end SAP functional oversight for Meter-to-Cash (M2C) and Customer Service processes, including SAP S/4HANA Utilities and SAP Service Cloud.
• Oversee the design, configuration, customization, and integration of SAP applications to meet business requirements. This will be done in conjunction with both company and third-party teams.
• Oversee progress on SAP-specific RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows) delivery and ensure traceability and alignment with overall program requirements.
• Guide unit, SIT, UAT, regression, and performance testing for SAP components, ensuring test cases and results are documented in tools such as Jira and qTest.
• Coordinate with vendors and third-party service providers to ensure timely delivery and integration of SAP solutions (including but not limited to installation and configuration activities).
• Assist in deployment, cutover, and hyper care activities, including knowledge transfer to and mentoring of operational teams and managed service providers.
• Ensure SAP security roles, access models, and compliance requirements are designed, implemented, and tested in alignment with policies and per industry-standard SAP practices.
• Drive adherence to SAP-standard DevSecOps practices including automated CI/CD pipelines, unit test coverage, and static/dynamic security analysis for SAP applications and configurations.
• Facilitate communication and collaboration across workstreams to ensure SAP solutions integrate effectively (for example, with identity and access management systems).
• Establish industry-standard SAP monitoring (including but not limited to error handling, performance, abnormal use, etc.).
• Participate in program governance, status reporting, risk management, and issue resolution related to SAP delivery.

Required:

• Currently authorized to work in the United States via citizenship or green card.
• Minimum 7 years of experience in SAP solution delivery, including design, configuration, development, and integration activities.
• Proven experience with SAP implementations in complex, multi-vendor enterprise environments.
• Strong functional knowledge of SAP S/4HANA, SAP Service Cloud, SAP BTP, Fiori, and related SAP products.
• Experience with one or more of the following specialized SAP areas: FICA, Billing, Regulatory, C4C, etc.
• Experience with integration technologies including RESTful APIs and middleware platforms.
• Familiarity with DevSecOps tools and practices, including CI/CD pipelines, automated testing frameworks, and code quality tools.
• Solid understanding of SAP security models, SAP GRC Access Control, and related compliance requirements.
• Experience with SAP testing activities including unit testing, SIT, UAT, regression, and performance testing.
• Strong communication and organizational skills with the ability to coordinate across team boundaries.

Preferred:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• SAP certifications such as SAP Certified Associate, SAP Certified Professional, etc.
• Experience in utility or energy industry digital transformation programs.
• Knowledge of the integration of non-SAP products with SAP (MuleSoft, API architectures, IAM tools, etc.).
• Familiarity with SAP Analytics Cloud and SAP Business Data Cloud.
• Experience with AI-powered SAP tools (i.e. – Joule).
• Understanding of regulatory and compliance requirements relevant to utilities and customer data privacy.
• Experience with enterprise data migration and master data management in SAP environments.
• Knowledge of people enablement and change management practices related to SAP adoption.
• Experience with Jira, qTest, and other project management and test management tools, or similar technical stacks.

Nice to have:

• ABAP
• C4C
• BASIS
• SAP GRC