Social Work Supervisor III Staff Development

Posting number: 202603086

Department: Social Services

Division: Performance Management

Job classification: Social Work Supervisor III

Posting type: Open & Promotional

Categories: Social Services

Summary

This position is located in the Performance Management Section.

Examples of duties

The primary purpose of this position is to provide direct personnel and administrative management of the Staff Development training team in the Performance Management Division. This position will direct the design and delivery of specialized training programs to ensure all curricula fully align with federal and state Children’s and Adult services laws, policies, and regulations. Duties include supervising Staff Development training staff, managing a multi-platform training system that encompasses in-person, virtual, and on-demand learning, while actively developing curricula and delivering training directly when necessary. This position must also communicate and collaborate regularly with local, state and country wide partners, and federal agencies as needed; To be effective, the candidate must have a considerable knowledge of applicable laws, regulations and policies, as well as a thorough knowledge of social work principles, techniques, and practices specific to Children’s and Adult services. Regular work hours are from 8:00 AM to 5:00 PM, Monday through Friday; however, flexible hours may be necessary to meet the needs of the agency.

Qualifications

MINIMUM EDUCATION & EXPERIENCE REQUIRED: Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.

Preferred Candidates will have a professional background in Social Work or Human Services with experience leading training teams in Children’s and Adult Protective Service with knowledge of adult learning theory and experience training staff who manage complex caseloads. This is a specialized human services role; corporate HR experience or training backgrounds restricted to K-12, daycare, or early childhood education will not meet the preference.

Supplemental information

Knowledge, Skills and Abilities: Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, group work, and community problems. Requests considerable knowledge of a wide range of medical, behavioral, and/or psychosocial problems and their treatment theory. Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, and resources in the community, laws, regulations, and policies which govern the program. General knowledge of the methods and principles of casework supervision and training. In certain settings, considerable knowledge of medical terminology, disease processes and their treatment as they relate to decisions regarding clinical interventions and appropriate therapies based on medical or psychological diagnosis. Skill in establishing rapport with a client and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of client's problems. Ability to supervise, train, or instruct lower-level social workers, students, or interns in the program. Ability to establish and maintain effective working relationships with members of case load and their families, as well as civic, legal, medical, social, and religious organizations. Ability to express ideas clearly and concisely and to plan and execute work effectively.

SPECIAL SKILLS: Good verbal, listening and written communication skills are essential to the position. Ability to comprehend and to carry out the policies and procedures of a governmental agency.

CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.

The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Driver’s License.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.

Law enforcement background check is required.

Duties of this position require the use of the employees personal vehicle.

This position will require assisting in emergency and/or disaster situations.

The Cumberland County Department of Social Services has a strict dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.

College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact Human Resources @ (910) 677-2418.

MISSION
The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.

VISION
We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting-edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life.

Our Core Standards & Values
A quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our Departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.